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General Manager

Denbright Dental Labs

Job Description

Job Description

Description:

The General Manager is responsible for the overall operational and financial performance of our 2 Baltimore area dental laboratories. This role leads day-to-day operations, assist leaders with P&L performance, and drives continuous improvement while building a high-performing, engaged team.

This is a hands-on leadership role ideal for someone who thrives in a manufacturing or production environment, is comfortable with data and financial accountability, and values both results and culture.

Operations & Financial Management

  • Partner with Lab President to manage the lab’s P&L and EBITDA performance
  • Participate in daily financial and performance calls with corporate leadership
  • Monitor labor, expenses, productivity, and on-time delivery and backup payroll if needed
  • Review operational and financial reports; drive corrective actions

Leadership & Team Development

  • Lead, coach, and develop employees, including frontline leaders
  • Ensure attendance, performance, and policy compliance
  • Conduct coaching, performance feedback, and corrective actions
  • Build a culture of accountability, engagement, and continuous improvement

Quality, Safety & Compliance

  • Ensure consistent quality standards and service-level commitments
  • Enforce SOPs, safety programs, and company policies
  • Ensure compliance with OSHA and state workplace safety laws
  • Maintain building security and customer compliance requirements

Process Improvement & Customer Focus

  • Identify and implement operational improvements
  • Partner with internal teams and customers to resolve issues
  • Support continuous improvement initiatives across the lab

Requirements:

  • Bachelor’s degree
  • 5+ years of leadership experience
  • Proven P&L management experience
  • Manufacturing or production environment experience
  • Strong operational, financial, and analytical skills
  • High integrity, accountability, and professionalism

Preferred

  • Dental lab, medical device, or healthcare manufacturing experience
  • Multi-shift or complex operations leadership
  • Lean /Continuous Improvement experience

Skills & Competencies

  • Strong communication and leadership skills
  • Data-driven decision making
  • Organization and time management
  • Ability to thrive in a fast-paced environment
  • Comfort leveraging technology and reporting tools
Vacancy posted a month ago
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