Bartender - MH - HOB Cleveland

Music Hall Bartender

As a Music Hall Bartender, you will be responsible for serving guests food and beverage within a high volume, fast paced, and often loud music hall environment.

This role will do the following:

• Maintain line of sight/atmosphere control by circulating through your work area during shift
• Follow House of Blues safety, health, and sanitation standards
• Assist other employees as needed
• Follow opening and closing procedures, checking out with manager on duty
• Adhere to all HOB policies and procedures
• Interact with guests in a natural, friendly demeanor
• Suggestively sell menu items to guests
• Take and deliver food and beverage orders promptly
• Prioritize and organize drink orders
• Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems utilizing liquid measuring tools for consistency
• Record any equipment failure and/or safety hazards in bar log
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
• Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
• Request proper identification for anyone appearing under 30 years of age
• Prepare guest checks (on point of sales terminal) and process payment according to HOB policy
• Maintain bartender bank
• Perform cash pull / check out procedures

This person will bring the following:

• Attention to detail
• Positive attitude
• Teamwork; work well with others, in a high-volume and sometimes stressful environment
• Keep a clean, well-groomed appearance
• Punctual attendance with a flexible schedule including nights and weekends
• Tolerance of all cultures, music, and art forms
• High School diploma or equivalent
• Responsible Alcohol Awareness Training Certification or Equivalent
• Cash handling
• Must be able to lift or move up to 25 lbs. using proper lifting techniques
• Physically able to pass a pour test and a mixology drill (timed)
• Ability to deal with intoxicated guests in a positive and safety minded manner

Preferred:

• Multiple years of work experience in high volume, fast paced work environment
• Experience recognizing valid ID's

Physical Demands/Working Environment:

• Willing to commute to downtown area (discounted $7 parking available daily)
• Working environment is fast paced, can be hot, and/or loud
• Position requires extended periods of prolonged standing and/or working on your feet
• Must be able to lift or move up to 25 lbs. using proper lifting techniques

Equal Employment Opportunity

Live Nation is passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.