End User Support Specialist — Onsite & Remote Help

Design Data, Inc. is seeking an End User Support Technician to diagnose and resolve issues across applications, hardware, software, and networks. You will manage tickets, document resolutions, and provide on-site support as needed for clients in coordination with a Client Technology Manager. Required is a high school diploma or GED, 1 year in a tech help desk, and certifications such as A+ and Microsoft Office Specialist, with experience in ConnectWise, Kaseya, Windows, and MDT highly valued. #J-18808-Ljbffr Doyon, Limited