Director, Category Management - IT Outsourcing

Director, Category Management IT Outsourcing & Consulting

We are seeking a senior Category Manager to join our Strategic Sourcing team, focusing on IT Outsourcing (ITO) and Consulting services. This role involves managing high-value IT Professional Services spend, developing multi-year sourcing strategies, negotiating global outsourcing agreements, and leveraging analytics to optimize cost, mitigate risk, and drive business outcomes.

Key Responsibilities:

• Lead end-to-end sourcing and contracting for IT Outsourcing and Consulting services.
• Develop and execute multi-year category strategies aligned with business objectives.
• Conduct market and supplier analysis to identify trends, risks, and opportunities.
• Draft and negotiate complex contracts in partnership with Legal.
• Track KPIs, performance metrics, and value realization for managed categories.
• Collaborate with cross-functional teams and provide insights to senior leadership.
• Support continuous improvement initiatives and adoption of procurement technologies.

Qualifications & Skills:

• 8+ years in category management or strategic sourcing, preferably in IT Professional Services.
• Proven experience with global outsourcing agreements and supplier negotiations.
• Strong analytical skills with experience in spend analysis and performance metrics.
• Excellent communication and stakeholder management skills.
• Ability to operate in a matrixed environment and lead complex sourcing initiatives.
• Familiarity with procurement tools (CLM, sourcing platforms, analytics dashboards) a plus.

Hybrid role in Hartford, CT with some in-office days expected.