Fraud Detection Specialist I

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Position Summary

The Fraud Specialist I is responsible for monitoring and reviewing fraudulent items on customer accounts or items received by the bank. Provides assistance to management in order to maintain a regulatory compliant culture while assisting in fraud prevention.

Essential Duties and Responsibilities

• Responds to and investigates all alerts or reports of external fraudulent activity to include but may not be limited to: ATM deposits, checks, loans, ACH, wire and branch transactions.
• Review suspended mobile deposits, place holds, approve, void or start cases as appropriate.
• Review ATM deposits, place appropriate holds and start cases as appropriate.
• Work deposit/check/ACH fraud cases with low to moderate aggregate dollar amounts.
• Provides assistance, supports and responds to questions and information needed by bank personnel regarding fraudulent activity.
• Assists with preparation of monthly reports.
• Tracks fraud and reports losses and recoveries monthly.
• Assists in daily monitoring of bank fraud detection systems and partner with other team members with respect to analyzing data and determining fraud trends and developing fraud schemes.
• Detect potential or actual fraudulent transactions through analysis of large volumes of transactional data.
• Assists with incoming data flow/assignments to Team members
• Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
• Performs other duties and responsibilities as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations.
• Ability to read, analyze and interpret financial report and/or legal documents.
• Ability to write simple-to-business correspondence, routine reports, and procedures.
• Ability to respond in writing to customer complaints, regulatory agencies or members of the business community.
• Education and/or Experience: BS/BA Degree (4 year) from an accredited university /college 2-4 years’ experience in equivalent position, preferred.
• Specialized Training: None.
• Computer Skills: MS Word, Excel, PowerPoint, and Outlook.
• Certificates, Licenses, Registrations: None.
• Other Qualifications (including physical requirements): Must have good time management, communication, and organizational skills.
• Other

Equal Employment Opportunity Information

Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.

Since 1903, we’ve been putting people first by making a commitment to you.

Simmons Bank is the subsidiary bank for Simmons First National Corporation (NASDAQ: SFNC), a publicly traded bank holding company headquartered in Arkansas.

Founded as a community bank, Simmons Bank has grown steadily to its current size of $28 billion in assets, with more than 3,000 associates located in Arkansas, Kansas, Missouri, Oklahoma, Tennessee and Texas.

Our growth has led to some amazing career opportunities, while our dynamic culture has been recognized by publications across our footprint.

Parallel to our growth, Simmons Bank’s community roots run deep – these are felt in the ways we seek to go the extra mile for our customers and communities through exceptional service and volunteerism, and in the strong career growth opportunities and wellness programs we offer associates.

Our team is characterized by collaboration, integrity and passion for all we do, high performance, and a commitment to personal and professional growth.