Head of AI-Powered CX Product (Seattle)
Full-time
Headway
Headway is seeking an experienced product leader to define and drive the CX product strategy, spanning AI-driven resolution, proactive engagement, and agent tooling. You will build and lead a PM team focused on lowering costs while boosting customer satisfaction across channels.
The role demands a hands-on leader who can partner with CX Operations to deliver measurable business outcomes and a superior patient and provider experience.
#J-18808-LjbffrVacancy posted 10 hours ago
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