Enterprise Seller Development Manager

Ebay Collectibles Enterprise Seller Development Manager

At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Position Summary

The Enterprise Seller Development Manager for eBay Collectibles plays a pivotal role in fostering robust relationships with enterprise sellers while spearheading strategic initiatives to enhance seller KPIs, partnerships, GMV, and revenue-generating opportunities. This position is dedicated to accelerating the growth of enterprise sellers through deep and consultative partnerships and knowledge sharing, focusing on the most strategic and vital relationships within the Collectibles. Experience in the Collectibles industry is a valuable asset that will further enhance your candidacy.

What You Will Accomplish

• Cultivate and maintain strong relationships with enterprise sellers through regular business reviews and strategic consultations, managing some of eBay's largest and most successful accounts.
• Develop comprehensive strategies for enterprise sellers to ensure successful platform integration and early growth.
• Analyze seller business data to identify growth opportunities and potential risks.
• Create and implement customized business plans to help enterprise sellers achieve their growth targets.
• Provide advanced platform knowledge and selling strategy consultation, including advertising products.
• Develop and manage daily deals and seller funded coupon strategies to enhance visibility and sales for enterprise sellers, ensuring maximum engagement and conversion rates.
• Collaborate with cross-functional teams to resolve complex seller issues.
• Guide sellers through policy and platform changes while ensuring compliance.
• Track and analyze seller performance metrics to ensure growth targets are met.

Strategic Business Acumen & Leadership

• Organize and execute large-scale seller strategic initiatives through cross-collaboration with business unit partnerships.
• Develop best practice sharing programs across the seller community.
• Investigate and analyze new policy and platform impacts on enterprise sellers.
• Lead initiatives to establish and enforce seller best practices.
• Measure and report on the effectiveness of educational initiatives.

What You Will Bring

• Minimum of 4+ years of experience in e-commerce and account management.
• Excellent influencing and presentation skills.
• Strong project management and organizational skills.
• Advanced knowledge of Google Workspace.
• Strong analytical and strategic thinking capabilities.
• Proven ability to build and maintain relationships with enterprise-level clients.
• Extensive knowledge of e-commerce industry trends and best practices.
• Demonstrated leadership skills and ability to work independently.
• Consistent track record of high performance and team ranking.
• Recognized as a strong cross-functional leader and collaborator.
• Executive-level verbal and written communication skills, including the ability to tell a compelling story backed by data.
• High degree of ownership and dedication to achieving results.
• Strong adaptability to shifting priorities and business needs.
• Self-motivated to identify opportunities and challenges within the business.
• Data-driven approach to planning and decision-making, with comfort in handling data, analytics, and modeling. Strong understanding of P&L.
• Organized problem solver who balances attention to detail with efficiency.
• Strong understanding of digital advertising and a desire to become an expert.
• Willingness to become an industry expert, engage directly with customers, and a strong desire to contribute to eBay's growth.

Core Competencies

• Customer Focus: Innovates in customer service approaches and anticipates seller needs.
• Strategic Thinking: Ability to analyze complex business situations and develop effective solutions.
• Results Driven: Consistently achieves above-average results despite obstacles.
• Communication: Excellent presentation and interpersonal skills.
• Strong organizational skills.

Additional Details

The base pay range for this position is expected in the range below:

$71,600 - $123,400

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.