AI Engineer

Our Commitment to You

At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it.

All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at View email address on click.appcast.io.

You will need to reside within 50 miles of our Corporate Headquarters in Scottsdale, AZ as this role has the option of hybrid or onsite.

Job Summary

Artificial Intelligence is transforming the way businesses work, and Consumer Cellular is looking for an AI Engineer who wants to help build that future.

As an AI Engineer , you'll work alongside business leaders, software engineers, data professionals, and executive leadership to design and build intelligent solutions that improve the experience for our employees and customers. You'll help develop AI-powered applications, machine learning models, and intelligent decision-support tools that empower our frontline teams to provide exceptional service.

This is an ideal opportunity for someone who has a strong educational foundation in Artificial Intelligence, Machine Learning, Data Science, or Computer Science and is excited to apply those skills in a real-world business environment. We value curiosity, creativity, and a willingness to learn just as much as prior experience.

You'll have the opportunity to work directly with our CIO and experienced technology leaders while helping shape how AI is used throughout Consumer Cellular.

Key Responsibilities

AI Solution Development

• Design, build, test, and deploy AI-powered applications and intelligent automation solutions.

• Develop machine learning models that improve business operations and customer experiences.

• Build AI assistants and decision-support tools that help frontline employees serve customers more effectively.

• Assist in developing Retrieval-Augmented Generation (RAG) applications using enterprise knowledge.

• Experiment with Large Language Models (LLMs) to solve real business problems.

• Participate in prompt engineering, model evaluation, and AI optimization activities.

Business Partnership

• Partner with business stakeholders to understand operational challenges.

• Learn how business processes work today while identifying opportunities where AI can improve them.

• Participate in discovery sessions with business teams to gather requirements.

• Help prototype innovative AI solutions for various departments.

• Translate technical concepts into language that business users can understand.

Software Engineering

• Develop clean, maintainable, and scalable software solutions.

• Participate in code reviews and engineering best practices.

• Collaborate with agile development teams to deliver high-quality solutions.

• Build APIs and integrations supporting AI applications.

• Troubleshoot and resolve issues within AI-powered applications.

Learning & Innovation

• Stay current on advancements in:

• Artificial Intelligence

• Machine Learning

• Large Language Models

• Generative AI

• Prompt Engineering

• Intelligent Agents

• Research emerging AI technologies and share ideas with the team.

• Continuously expand technical skills through experimentation and professional development.

Collaboration

• Work closely with Software Engineers, Product Managers, Data Engineers, and business leaders.

• Participate in brainstorming sessions focused on improving employee and customer experiences.

• Contribute ideas that help reimagine business processes using AI.

• Support the implementation of enterprise AI initiatives.

Minimum Qualifications

• Bachelor’s degree in related field or equivalent experience

• Master's degree is a plus but not required.

• 0–3 years of professional software engineering or AI experience.

• Internship, research, academic, or personal project experience involving Artificial Intelligence or Machine Learning.

• Experience building AI, machine learning, or software projects through school, internships, hackathons, or open-source contributions.

• A passion for solving business problems through technology.

• Professional experience is not required if you can demonstrate strong technical capability through projects, research, or coursework.

Technical Qualifications

Programming

• Python

• SQL

• JavaScript or C#

• REST APIs

Artificial Intelligence

• Machine Learning

• Large Language Models (OpenAI, Anthropic, Gemini, Llama, etc.)

• Prompt Engineering

• Natural Language Processing

• Retrieval-Augmented Generation (RAG)

• Embeddings

• Semantic Search

• AI Agents

• PyTorch, TensorFlow, Scikit-Learn

Cloud Platforms

• Microsoft Azure, Azure OpenAI, AWS, Google Cloud

Software Development

• Git

• Agile development

• Object-oriented programming

• APIs

• Software testing

What Will Make you Successful

• Curious and excited about emerging AI technologies.

• Passionate about solving problems.

• Comfortable learning new tools quickly.

• Able to explain technical ideas clearly.

• Creative in approaching business challenges.

• Collaborative and eager to learn from others.

• Customer-focused and driven to improve experiences.

• Adaptable in a fast-changing technology landscape.

Nice to Have

• Personal AI projects.

• GitHub portfolio.

• Participation in AI competitions or hackathons.

• Experience building chatbots or AI assistants.

• Knowledge of vector databases.

• Familiarity with telecommunications or retail industries.

About Consumer Cellular

Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50 . An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI) . Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through our company-owned neighborhood stores, online at ConsumerCellular.com , by phone at View phone number on click.appcast.io, and at leading retailers including Walmart. Connect with Consumer Cellular on Facebook , Instagram , and Youtube for tutorials, features, applications, and company news.

Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)

• Minimum Salary: $111,300

• Maximum Salary: $161,700

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.

• Competitive base pay with potential for shift differential, overtime and bonus pay

• Medical insurance (98% company-paid for full-time employee only coverage)

• Dental and Vision insurance (100% company-paid for full-time employee only coverage)

• 401(k) company match of 100% up to 6% of your pay

• Discounted Consumer Cellular wireless phone plan for employees

• Paid Time Off (PTO) available following a 30-day waiting period

• • 6 company-paid holidays plus 16 hours of floating holiday accrual per year

• Flexible Spending Accounts (FSA) for health care and dependent care expenses

• Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)

• Long-Term Disability insurance (100% company-paid)

• Employee Assistance Program (100% company-paid)

• Education reimbursement

• Employee rewards program

_

• Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions._

Primary Location: United States-Arizona-Scottsdale 9363 E Bahia Dr 9363 E Bahia Dr Scottsdale 85260

Job: Information Technology

Travel: No

Schedule: Full-time

Req ID: 260530