Housekeeping Manager

Job Description

Job Description

Meet Showboat ResortShowboat Resort, an Atlantic City icon, has been rejuvenated into the premier travel destination for family friendly vacations and experiences. Showboat Resort is conveniently located on the Atlantic City boardwalk just feet away from the Atlantic Ocean. The resort features a beautifully renovated pet friendly hotel featuring 852 rooms, including walk-out balcony suites; 100,000 square feet of flexible meeting space; the world's largest arcade spread throughout the property which includes a 45,000 square foot indoor raceway. The newly open ISLAND Waterpark, a state of the art all year-round resort highlight is the largest indoor beachfront waterpark in the world, featuring 120,000 square feet housing 11 waterslides, a one-of-a-kind slide island, surf simulator, an indoor boardwalk, Paradise adult island and much more.The true fun and excitement of the Showboat Resort is its employees. Joining our team means immersing yourself in an environment that thrives on teamwork, mutual support, and a shared position for delivering exceptional guest experiences to make Showboat Resort Atlantic City's destination of choice. You will have the opportunity to collaborate with colleagues from each exciting area of the resort so that you will contribute to a dynamic and exciting work environment that continuously exceeds guests' expectations. Join us and let's work together to make Showboat resort the premier choice for families and fun seekers looking for unforgettable experiences.Showboat Core Values Here at the Showboat our main focus while performing position responsibilities is to remain:Friendly Focused – we are committed to creating a fun environment that embraces families and children of all ages.Kindness Focused – we demonstrate kindness in everything we do, seeking to uplift and support all of those around us.Team Spirit – we foster a respectful workplace where team members work together to exceed our guest's expectations.Hearts that Serve – we are driven by a passion to bring joy and happiness to the guests that we serve.Take Ownership – we take full responsibility for our actions and the resulting outcomes, embracing personal accountability Your Shine LeadAs Housekeeping Manager, you’ll help keep Showboat Hotel & Island Waterpark crisp, clean, and always guest-ready. This onsite, full-time role exists to guide the housekeeping operation, protect service standards, and keep rooms and public spaces running smoothly.Key responsibilitiesLead, coach, and support the housekeeping teamComplete room/public-area inspections and follow up on fixesCreate schedules, track payroll, and support budget goalsManage inventory: ordering, par levels, and supply organizationUse hotel systems to assign work, coordinate priorities, and close out issuesEnsure proper cleaning procedures, equipment use, and chemical safety while responding to guest needs quickly and professionallyRequired skills/qualificationsMust be available for evenings, weekends, and holidays as scheduledStrong leadership, organization, and problem-solvingOpera PMS + HotSOS (or similar systems)Budgeting, scheduling, payroll, and inventory controlKnowledge of cleaning techniques and chemical safetyHospitality service standards + guest satisfaction focusMicrosoft Office (Excel, Word) and clear communicationSpanish/English bilingual preferredReady to lead the sparkle? Apply today.