Warranty Administrator

divh2Office And Administrative Staff/h2pIPS is seeking dedicated office and administrative staff to be the backbone of our innovative team. At IPS, we know that great ideas and groundbreaking projects rely on exceptional support behind the scenes. Your professional growth and development are our priority, so your opportunities here are unlimited. We care for our team members, offering a comprehensive benefits package, work-life balance, and job stability. If you thrive in a fast-paced environment where you will be recognized and appreciated, you would be a great fit at IPS./ppResponsibilities Expectations: Responsible for properly handling all warranty claims including verification of serial numbers, part numbers warranty expiration dates./pulliGather all billing and start-up documents for units involved./liliInvoice all approved warranty claims./liliAnalyze manufacture policy and rates to determine billable amounts./liliData entry into internal system for all new claims./liliMediate with manufacturers on claims that are denied./liliProvide manufacturers with information as needed./liliRequest approvals from manufacturer vendor for out of warranty issues./liliAssist TAW dealers in filing warranty claims./liliOversee all warranty parts and parts returns./liliProvide training to new personnel relating to warranties./liliDistribute applicable manufacture service bulletins./liliOther duties as assigned./li/ulpQualifications and Competencies:/pulliAssociates degree or equivalent from two-year college or technical school; two years or more related experience and/or training; or equivalent combination of education and experience./liliIntermediate to advanced experience working with Microsoft Office products./liliAble to work in a fast paced, service-oriented environment./liliMust be able to meet deadlines and be detail oriented./liliRequires excellent interpersonal and customer service skills./liliExperience with time entry, billing, scheduling and light accounting preferred./liliPrior experience working in the power generation industry or industrial environment desired./li/ulpThis job has no supervisory responsibilities. Youll thrive at IPS if you Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace. Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments. Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations. Have an entrepreneurial spirit. Youre proactive, innovative, and thrive in a fast-paced environment. Communicate effectively and with purpose. You keep everyone informed with clear, concise communication. Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally./ppWho We Are: At Integrated Power Services (IPS), were committed to empowering you to make a meaningful impact. As the industrys leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations. When you join IPS, youre joining a team thats revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. Youll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit./ppBenefits:/pulliPaid Time Off (PTO)/lili401k Employer Match/liliBonus Incentives/liliTuition Reimbursement Program/liliMedical, Dental and Vision plans/liliEmployee Assistance Program (EAP)/liliAnd more!/li/ulpPay Rate Details: [include salary/hourly rate details per state laws if applicable] IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair ones ability to perform the job safely and effectively./p/div