TEMP-Claims Adjuster

Company Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims‑handling needs of businesses. The Argo entities are wholly‑owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Business Title(s): TEMP - Senior Workers' Compensation Claims Adjuster Employment Type: Contingent Worker FLSA Status: Non‑Exempt Location: In‑Office or Remote Summary: We are looking for a highly capable Senior Workers' Compensation Claims Adjuster to help us on a temporary assignment with an estimated end date of October 9, 2026 and work from anywhere in the United States. If this assignment is filled in one of our following offices, the assignment can be considered temp‑to‑hire: Omaha, Richmond (VA), or Rockwood (PA). This role will adjudicate indemnity workers' compensation claims of higher technical complexity for our customers in the states of FL, MN, & NY. Working knowledge of MO, NJ, & TX is strongly preferred, but not required. As this is a temporary assignment, only government‑mandated benefits will be provided. Rockwood underwrites general liability insurance and workers' compensation for many types of businesses, with a specialty in underwriting workers' compensation insurance for the mining industry, focusing on the coal‑mining sector. Rockwood has become a leading underwriter of workers' compensation for the mining industry by offering workers' compensation insurance with a commitment to providing the best service on loss control and claims, collaborating across all departments with this common goal. Contractors in this role are required to accurately record all hours worked and submit timesheets in accordance with company policy. Overtime may be assigned as business needs dictate, and employees are expected to work overtime when required. Essential Responsibilities Working under limited technical direction and within broad limits and authority, adjudicate highly complex indemnity workers' compensation claims on assignments reflecting potentially with significant impact on departmental results. Solving difficult problems that requires an understanding of a broader set of issues. Reporting to senior management and underwriters on claims trends and developments. Investigating claims promptly and thoroughly. Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage. Investigating claims promptly and thoroughly, including interviewing all involved parties. Managing claims in litigation. Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution. Properly setting claim reserves. Identifying, assigning, and coordinating the assignment and coordination of expertise resources to assist in case resolution. Preparing reports for file documentation. Applying creative solutions which result in the best financial outcome. Negotiating settlements. Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.). Having an appreciation and passion for strong claim management. Qualifications / Experience Required An advanced knowledge of adjudicating workers' compensation claims through: A minimum of five years' experience adjudicating workers' compensation claims in FL, MN, & NY is required. Working knowledge of MO, NJ, & TX is strongly preferred, but not required. Bachelor's degree from an accredited university required. Two or more insurance designations or four additional years of related experience adjudicating indemnity claims beyond the minimum experience required above may be substituted in lieu of a degree. License required in FL at start of the assignment. License in TX strongly preferred. Must have good business acumen (understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable). Must have excellent communication skills and the ability to build lasting relationships. Exhibit natural curiosity. Desire to work in a fast‑paced environment. Excellent evaluation and strategic skills required. Strong claim negotiation skills a must. Must possess a strong customer focus. Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines. Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include CEO. Must work independently and demonstrate the ability to exercise sound judgment. Demonstrates inner strength. Has the courage to do the right thing and demonstrates it on a daily basis. Intellectual curiosity. Consistently considers all options and is not governed by conventional thinking. Proficient in MS Office Suite and other business‑related software. Polished and professional written and verbal communication skills. The ability to read and write English fluently is required. Must demonstrate a desire for continued professional development through continuing education and self‑development opportunities. Pay Range Colorado outside of Denver metro, Delaware, Illinois (outside of Chicago metro area), Maine, Maryland, Massachusetts (outside of Boston metro area), Minnesota, Nevada, Rhode Island, Vermont, and Virginia: $48.65 per hour - $57.59 per hour Boston metro area, California outside of Los Angeles & San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, New Jersey (outside of New York City metro area), New York State (outside of New York City metro area), Washington, D. C. metro area, & Washington State: $53.55 per hour - $63.70 per hour New York City, Los Angeles and San Francisco metro areas: $58.40 per hour - $69.54 per hour About Working in Claims at Argo Group Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful. Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is. We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses. Our entire claims team works in a collaborative nature to expeditiously resolve claims. We offer a work environment that inspires innovation and is open to employee suggestions. We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply. Applicants and Eligibility Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at View phone number on click.appcast.io. Benefits and Compensation We offer a competitive compensation package, performance‑based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities. Core Values Integrity Collaboration Pursuit of Excellence Forward Thinking #J-18808-Ljbffr