Network Technician

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Network Deployment Technician at AWS, you will get to help build and maintain a Cloud Computing Infrastructure across a number of data center and colocation sites in the Americas. The role involves some periods working independently of your team and requires the ability to drive change while maintaining excellent communication. Key job responsibilities Installation and configuration of routers, switches and DWDM hardware. Troubleshoot fiber optic and copper cabling, network installations and configuration. Coordinating colocation remote hands for new capacity installations. Work cross functionally with internal partners to deliver network capacity projects. Resolving data center and facility issues. Identify, coordinate, and remediate outside plant (OSP) connectivity issues. Lead small to mid-size network deployment projects. Building relationships with remote teams to ensure swift response times to events. Performing site audits to ensure safety and quality meets AWS standards. Improving all operational processes within each site and/or cage. Providing status updates to stakeholders via internal tools. Decommissioning of cable and network hardware in collaboration with partner teams as needed. Physical Requirements (all physical requirements may be done with reasonable accommodations). This position has a physical component requiring the ability to lift & rack equipment up to 40lbs; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines. This role may involve up to 50% travel; the vast majority is local travel but may have the potential to include domestic and international travel to support the organization. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at the home, there’s nothing we can’t achieve in the cloud. Basic Qualifications 2+ years of computer hardware troubleshooting and repair experience 1+ years of computer networking experience High school or equivalent diploma Preferred Qualifications Experience dealing effectively with customers during problem resolution and operating efficiently under pressure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at USA, AZ, MESA - 27.98 - 48.99 USD hourly #J-18808-Ljbffr