IBX Logistics Technician - San Jose, CA

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.


A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.
Job Summary:

Applies acquired job skills to work on tasks that are semi-routine in nature. Focus is on semi-routine tasks within standard operating procedures. Supports the overall team.

Responsibilities

• Supports the team with coordinating large customer deliveries and resolving shipping or receiving issues, keeping records/logs of all materials.
• Applies acquired job skills and company policies and procedures to complete assigned tasks
• Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice
• Normally follows established procedures on routine work, requires instructions only on new assignments.

Documentation & System Updates

• Coordinates speedy and efficient delivery of goods to the required destination and obtains sign-off for receipt.
• Informs recipients that goods ordered have been delivered.

Shipping & Receiving

• Maintains records of materials received and shipped, within a semi-routine scope.
• Receives goods delivered to the IBX either directly or following acceptance by security.
• Enters all relevant details of all inbound/outbound shipments and ensures order requirements are fulfilled.
• Uses shipment spotlight and shipment dashboard for customers inbound/outbound shipments.
• Inspects received goods and rejects unsatisfactory items where necessary.

Problem Solving

• Proactively works and communicates with internal/external customers to ensure on-time deliveries.
• May assist with resolving difficult shipping and receiving issues.

Inventory Management

N/A

Hazardous Materials

• Follows established procedures on hazardous materials, requires supervision on new assignments.
• Follows and complies with hazardous materials within semi-routine protocols, as described by regional regulatory bodies.

Equipment

• Tracks stored and/or abandoned equipment.
• Uses the aging shipment business processes/tools for Shipments over 5 days, 14 days, 30 days and 90 days.

IBX Support

• Assists with delivering and removal of customers equipment from cages through the use of established procedures.
• When requested by a Smart Hand (SH) request, assists with packing customers equipment with packing material so that it can be shipped from the IBX.

Additional Qualifications/Responsibilities

Typical Degree & Years of Experience

• Typically requires a high school diploma and 1-2 years of equivalent work experience.
• Regional hazardous materials certification preferred.