Agentic Commerce Search, Sales & Product Specialist

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.About the RoleThe future of commerce is intelligent, personalized, and agentic. As part of Salesforce's Digital organization, the Cimulate Specialist helps the world's leading retailers and consumer brands transform digital shopping experiences using AI-native search, product discovery, merchandising, and recommendations.Cimulate combines advanced generative AI with real-time commerce intelligence to help brands understand shopper intent—not just keywords—delivering more relevant search results, higher conversion rates, increased revenue, and exceptional customer experiences.As a dedicated Cimulate Specialist AE, you will drive the adoption of Cimulate across your territory while partnering closely with Salesforce Digital Specialist Account Executives, Core Account Executives, Solution Engineers, Customer Success, and our partner ecosystem to deliver measurable business outcomes.This is a quota-carrying overlay sales role focused exclusively on Cimulate within the Salesforce Commerce portfolio.Your ImpactAs the Cimulate Specialist AE, you will serve as the commercial leader for all Cimulate opportunities within your assigned territory.Own the Cimulate sales strategy and pipeline across your assigned accountsPartner with Digital Specialist Account Executives and Core Account Teams to identify, qualify, and close new Cimulate opportunitiesLead consultative discovery conversations with ecommerce, merchandising, digital experience, marketing, and IT leaders to understand their commerce search and product discovery challengesPosition Cimulate as a strategic AI platform that improves search relevance, product recommendations, merchandising performance, and shopper engagementDevelop compelling business cases tied to measurable outcomes including revenue growth, conversion improvement, average order value, customer satisfaction, and operational efficiencyCoordinate cross-functional resources including Solution Engineering, Product Management, Customer Success, Professional Services, and Partners throughout the sales cycleBuild executive relationships with digital commerce leaders, CMOs, Chief Digital Officers, Heads of Ecommerce, and merchandising executivesMaintain accurate pipeline management and forecasting while consistently exceeding quarterly and annual revenue targetsServe as the internal voice of the customer by providing market feedback that shapes the future roadmap of the Cimulate productPreferred Experience5+ years of successful SaaS or enterprise software sales experience with a history of exceeding quotaExperience selling ecommerce, digital experience, AI, search, merchandising, personalization, or marketing technology solutionsProven ability to navigate complex enterprise sales cycles involving multiple business and technical stakeholdersExecutive presence with experience engaging VP and C-level decision makersStrong business acumen with the ability to connect technical capabilities to measurable commercial outcomesExperience working in a specialist or overlay sales model alongside account executives and cross-functional sales teamsExcellent collaboration, presentation, negotiation, and account planning skillsPreferred QualificationsExperience selling into retail, consumer goods, or ecommerce organizationsFamiliarity with enterprise commerce platforms, search technologies, personalization, recommendation engines, or AI-powered digital experiencesUnderstanding of ecommerce KPIs including conversion rate, average order value, revenue per visitor, search performance, and customer lifetime valuePassion for AI and emerging technologies that are transforming digital commerceWhy Join This Team?This is an opportunity to help define the next generation of AI-powered commerce at Salesforce. You'll represent one of our newest strategic innovations, work alongside world-class Commerce Cloud and Agentforce teams, and help global brands deliver shopping experiences that are more intelligent, personalized, and profitable.If you're excited about helping customers unlock the full potential of AI in commerce while building the future of digital retail, we'd love to meet you.Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $94,000 - $304,700 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $112,900 - $332,600 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.SummaryLocation: Illinois - ChicagoType: Full time