Lead Software Engineer - Systems Management Tools

Description

Lead Software Engineer – Systems Management Tools

About the Team

The Technical Infrastructure organization designs, builds, and operates the enterprise platforms that power Williams-Sonoma, Inc. across Ecommerce, Supply Chain, Corporate, Retail, and Distribution Center environments.

Within this organization, the Systems Management Tools team develops and supports the enterprise observability, logging, monitoring, and automation platforms used across the company. The team is responsible for the software engineering, architecture, and operational excellence of OpenSearch, enterprise logging services, Kubernetes-hosted tooling, Kafka ingestion pipelines, Logstash processing, monitoring, and internally developed operational tools that enable engineering teams to build, operate, and troubleshoot enterprise applications at scale.

The team partners closely with application engineering, platform engineering, infrastructure, cloud, security, network, DevOps, Site Reliability Engineering (SRE), and operations teams to deliver highly available, scalable, and secure observability platforms supporting both Ecommerce and Supply Chain business units. This reflects the team's documented ownership of OpenSearch clusters, Rancher/Kubernetes environments, Kafka ingestion, Filebeat onboarding, Logstash, and operational tooling.

About the Role

As Lead Software Engineer – Systems Management Tools, you will provide technical leadership for the design, development, architecture, and lifecycle management of Williams-Sonoma's enterprise observability platform and internally developed operational tools.

You will lead software engineering initiatives centered around OpenSearch, enterprise logging, Kubernetes-based platform services, monitoring, automation, and operational tooling while helping define the technical roadmap for reliability, scalability, security, and operational excellence across the observability ecosystem.

This role is ideal for a highly experienced software engineer who combines deep application development expertise with distributed systems knowledge, platform engineering experience, and operational excellence. You will lead complex engineering initiatives, mentor engineers, influence architecture, and partner across Infrastructure, Platform Engineering, Security, Cloud, and Application Development organizations to deliver enterprise-scale systems supporting mission-critical Ecommerce and Supply Chain platforms.

The role aligns well with WSI's Lead Software Engineer expectations of authoring technical designs, technical ownership of delivery, reviewing architecture, influencing engineering practices, mentoring engineers, and driving cross-functional initiatives.

Responsibilities

Lead the technical architecture, software development, and long-term evolution of the Systems Management Tools platform supporting enterprise logging, monitoring, observability, and operational automation.

Design, develop, and maintain enterprise software solutions supporting OpenSearch, Logstash, Kafka, Filebeat, Kubernetes, Rancher, and internally developed operational tooling.

Define engineering standards for software architecture, API design, coding standards, testing, deployment automation, documentation, and operational readiness.

Drive the technical roadmap for OpenSearch platform modernization, logging architecture, enterprise search, monitoring, alerting, and automation capabilities.

Lead development of internally developed applications and utilities supporting OpenSearch administration, diagnostics, health monitoring, patch automation, cluster lifecycle management, AI-assisted operations, and operational self-service capabilities, consistent with the team's documented OpenSearch Tool Kit, MCP platform, AI assistants, and related tooling.

Provide technical leadership for enterprise logging architecture, including Filebeat onboarding, Kafka messaging, Logstash pipelines, index lifecycle management, ingestion optimization, and OpenSearch cluster architecture.

Lead software engineering efforts that improve operational efficiency through automation, self-service tooling, infrastructure APIs, CI/CD integration, and Infrastructure-as-Code practices.

Design scalable solutions supporting high-volume log ingestion, distributed search, enterprise monitoring, and operational analytics across Ecommerce and Supply Chain platforms.

Lead cross-functional software engineering initiatives involving OpenSearch platform upgrades, Kubernetes platform enhancements, logging modernization, observability improvements, and enterprise automation projects.

Partner with Infrastructure Engineering, Cloud Engineering, Platform Engineering, Security, Application Development, and Site Reliability Engineering teams to deliver resilient enterprise platform services.

Guide incident response, production troubleshooting, root cause analysis, post-incident reviews, and long-term engineering improvements for enterprise observability services.

Establish engineering metrics, operational dashboards, performance benchmarks, and platform health reporting supporting service reliability and continuous improvement.

Evaluate emerging technologies related to AI-assisted operations, observability, distributed search, platform engineering, automation, and software development.

Mentor engineers through architecture reviews, code reviews, design discussions, technical coaching, and software engineering best practices.

Drive documentation excellence across architecture decisions, API specifications, operational runbooks, deployment standards, software lifecycle documentation, and engineering standards.

Represent the Systems Management Tools team in enterprise architecture reviews, technology governance, engineering strategy discussions, and cross-functional planning.

Participate in critical production support, after-hours maintenance, and major incident response as required.

Criteria

You possess deep expertise in modern software engineering principles, distributed systems, and enterprise platform development.

You have extensive experience developing enterprise applications using Java, Python, Go, C#, or similar object-oriented programming languages.

You have significant experience designing and supporting OpenSearch or Elasticsearch platforms in enterprise environments.

You understand distributed search architectures, indexing strategies, cluster design, shard allocation, replication, index lifecycle management, and performance optimization.

You have experience developing software that integrates with Kubernetes, Rancher, Docker, REST APIs, and cloud-native platforms.

You have strong experience building enterprise automation using APIs, scripting, Infrastructure-as-Code, and CI/CD pipelines.

You understand enterprise logging architectures including Filebeat, Kafka, Logstash, ingestion pipelines, structured logging, and monitoring platforms.

You have experience developing operational tooling, administrative applications, dashboards, and self-service platforms for engineering organizations, consistent with the team's documented OpenSearch utilities and AI-enabled operational tools.

You possess strong software architecture skills with experience designing scalable, maintainable, highly available enterprise applications.

You can lead technical discussions across software engineering, infrastructure, cloud, security, and operations organizations.

You have demonstrated success mentoring engineers and raising engineering quality through code reviews, architecture reviews, and technical leadership.

You possess excellent communication, documentation, organizational, and stakeholder management skills.

Technical Competencies Required

Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related field, or equivalent practical experience.

10+ years of professional software engineering experience designing and developing enterprise applications.

Demonstrated experience leading complex software engineering initiatives across multiple engineering teams.

Strong programming experience in one or more modern languages such as Java, Python, Go, C#, or similar.

Expertise with OpenSearch and/or Elasticsearch administration, APIs, cluster architecture, monitoring, index management, and performance tuning.

Experience with Kubernetes, Rancher, Docker, Helm, container orchestration, and cloud-native application development.

Experience developing and maintaining enterprise logging platforms using Kafka, Filebeat, Logstash, and distributed messaging technologies.

Experience designing REST APIs, microservices, distributed applications, and automation platforms.

Strong understanding of CI/CD pipelines, Git-based development, automated testing, Infrastructure-as-Code, and DevSecOps practices.

Experience with observability platforms, monitoring systems, metrics collection, alerting, and operational analytics.

Experience implementing enterprise authentication and security integrations such as LDAP, SAML, RBAC, or OAuth is highly desirable.

Experience with AI-assisted operational tooling, automation, or AIOps solutions is preferred, reflecting the team's current direction toward AI-enabled OpenSearch and operational support tools.

Strong understanding of distributed systems, software architecture, resiliency patterns, and performance optimization.

Strong written and verbal communication skills, including executive-ready technical documentation and presentations.

This role requires being onsite in the Rocklin, CA office Monday through Thursday.

Skills

Python, Software development, ansible, rancher, filebeat, logstash

Top Skills Details

Python,Software development,ansible,rancher

Additional Skills & Qualifications

Lead Python Developer / OpenSearch Integration Engineer

Team has moved from ElasticSearch locally to OpenSearch Remotely. Need help transferring log storage/access ecosystem and writing code for heightened log anomaly visibility. Dev Tooling, Re-Tooling OpenSearch Platform. Also manage workloads on Kubernetes Clusters running remotely. Software-driven role more so than systems-driven role. In a transition phase right now, so presently about 60/40 in terms of leading efforts and coordinating with multiple teams versus hands-on coding. Will be much more hands-on coding down the road. "Enterprise Tools" Team of 7 behind this person. Writing custom code with applications and an emphasis on Python Infrastructure and Integrations with OpenSearch. Transitioning infrastructure servers and local severs to Remote servers, so reconfiguring storage to run on Remote storage will be part of this person's role).

Flexible Rate, must be Onsite in Rocklin (NE Sacramento) area where most of team works.

This will be an influential role within WSI and so will be a key fill for TEK.

Experience Level

Entry Level

This is a Contract position based out of Rocklin, CA.

The pay range for this position is $70.00 - $75.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Rocklin,CA.

This position is anticipated to close on Sep 2, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.