Cashier

About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates, offering growth opportunities and competitive benefits in a people‑first environment. Overview When you join the Rural King team, you become a contributing member supporting our communities and making a difference in the lives of those we serve. How We Reward You 401(k) plan with a 100% match on the first 3% of contributions and 50% on the next 2% Healthcare plans, virtual doctor visits, and access to Centers of Excellence 15% associate discount, Dave Ramsey’s SmartDollar Program, Associate Assistance Program, RK Cares Associate Hardship Program, and 24/7 chaplaincy services Responsibilities Provide exceptional customer service and support smooth transactional experiences. Greet and interact with customers, process transactions accurately, and maintain a welcoming store environment. Follow cashier script to assist customers and educate them on loyalty programs, the RK Visa card, and the RK Plus Protection Plan. Execute cash management, return, layaway, and exchange policies. Communicate professionally and upbeat with customers and associates. Provide product information and answer inquiries, offering recommendations when appropriate. Coordinate with loaders to respond to customer requests. Handle price dispute resolution and maintain timely, accurate cash registers. Stand in front of registers when not engaged in a transaction to assist customers. Promote benefits of the Rural King loyalty program and the RK Visa card. Answer incoming calls with impeccable phone etiquette, identifying the store and yourself as a Rural King representative. Ensure accurate reconciliation of registers and filing of paperwork. Deactivate EAS devices or spider‑wrap products as needed. Maintain awareness to prevent shrink and assure a safe, positive environment. Perform supporting tasks such as stocking coolers, cleaning windows, refilling popcorn and coffee stations, and keeping carts and restrooms clean. Use general office equipment: telephone, copy machine, fax machine, calculator, and computer. Participate in cross‑training for flexibility in various departments. Engage in training programs, workshops, and webinars to stay current and improve skills. Provide friendly, proactive, and professional support to colleagues and customers. Demonstrate Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities None Qualifications Exceptional customer service skills and a desire to help others. Comfortable navigating computer systems and software. Excellent verbal and written interpersonal communication skills. Ability to work flexibly in a fast‑paced environment, remaining proactive and efficient. Strong written, oral, and interpersonal communication skills. Active listening, asking relevant questions, and providing thorough answers. Adapt communication style to diverse audiences at all levels. Ability to complete repetitive activities. Resilient mindset with motivation and optimism in face of challenges. Proactive attitude toward training new cashiers. Physical Requirements Maintain a seated or standing position for extended periods. Lifting, pushing, and/or pulling a minimum of 30 pounds repetitively and 31‑50 pounds intermittently. Navigate and access all facilities. Effective verbal communication in person and via electronic devices. Close vision for computer‑related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. #J-18808-Ljbffr Rural King