Shelter Resident Support - ALL Shifts - St. George

Shelter Resident Support Staff

Join the Switchpoint team and make a meaningful impact every day. We're looking for a dependable, energetic, and compassionate professional who is passionate about supporting individuals, families, and veterans experiencing homelessness. In this role, you will help create a safe, welcoming, and supportive environment by assisting with client intake and support services, crisis intervention, volunteer coordination, medication oversight, program operations, and resident engagement. If you thrive in a fast-paced, mission-driven environment and are committed to helping others achieve stability and success, we encourage you to apply.

Part-time and/or Full-time ALL Shifts Available:

Day: 8am - 4pm

Evening/Swing: 4pm - 12am

Graves: 12am - 8am

Responsibilities:

• Understand and implement switchpoint's mission and values and adhere to all policies and procedures
• Provide exceptional customer service to all guests of the facility
• Keep a daily log of all occurrences within the facility for each shift
• Make notes of any special requirements and needs that residents may have (special diets, ADA accommodations, etc.) and coordinate with management to facilitate those needs.
• Update maintenance log with maintenance requests
• Arrange transportation for residents in shuttle vans
• Actively listen to the needs of the residents and act to meet those needs appropriately.
• Report any resident concerns to case management and management.
• Simple cleaning (public bathrooms, sweeping, mopping, etc.)
• Assist with convenience store transactions
• Monitor cameras and log activity
• Complete perimeter checks around the building and walk-throughs in the building to ensure the safety and security of residents. Log and document any concerns.
• Handle security issues/complaints by involving either non-emergency dispatch or 911 for emergency services.
• Other duties as assigned.

Full-Time Employee Benefits: (Eligible 1st of Month after 60-days)

• Medical
• HSA
• Dental
• Vision
• Life & Disability
• 401k (Part-time included)
• EAP - Employee Assistance Program (Part-time included)
• VASA (Part-time included)

Compensation:

Starting wage: $16

Part-time or Full-time Switchpoint offers a benefits package that includes medical/vision/dental, PTO, and 401k

We are an equal-opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans' status, or any other characteristic protected by law. We value a diverse workforce.

Employment may be contingent upon the successful completion of a background check in accordance with applicable laws and regulations and dependent on the position you are applying at Switchpoint.

Switchpoint Community Resource Center