AWS Boost Technical Writer

Job Title: AWS Boost Technical Writer

Job Location: Seattle, WA (Onsite)

Duration: 12+ Months Contract with Possible extension

Description below

KEY JOB RESPONSIBILITIES

Plan, write, edit, and maintain user-facing documentation for AWS Boost, including task

based user guides, onboarding materials, FAQs, and release notes.

Produce developer-facing technical content such as API references, process

authoring/developer guides, and content-management (form/flow/variable set)

documentation.

Work directly with engineers, PMs, and UX to understand features, then translate complex

data center workflows into clear, concise, step-by-step instructions.

Develop and enforce documentation standards, style guidelines, templates, and information

architecture that scale across regions and audiences.

Validate documentation for technical accuracy by testing procedures and reviewing against

the product.

Manage documentation as part of the release cycle, keeping content current as features

launch across regions.

Gather and act on feedback from technicians, managers, and service owners to continuously

improve content quality and findability.

Work with localization team to structure content appropriately for a global, multi-region

operator audience.

BASIC QUALIFICATIONS

3+ years of experience as a technical writer producing software or technical product

documentation.

Bachelor's degree in Technical Communication, English, Computer Science, a related field, or

equivalent practical experience.

Demonstrated ability to write clear, concise, task-based documentation for both technical

and non-technical audiences.

Experience authoring in structured documentation tools and formats (e.g., Markdown, HTML,

wikis, docs-as-code, or a component content management system).

Experience partnering with software engineers and product managers to gather and verify

technical information.

Strong portfolio or writing samples demonstrating end-user guides and/or API/developer

documentation.

PREFERRED QUALIFICATIONS

Experience documenting enterprise or operational software, workflow/process-automation

tools, or hardware/infrastructure operations.

Familiarity with data center operations, hardware lifecycle, inventory management, or field

operations tooling.

Experience with docs-as-code workflows, version control (Git), and integrating

documentation into CI/CD or release pipelines.

Experience creating API reference documentation from specifications (e.g., OpenAPI/Smithy)

and developer guides.

Experience building information architecture and content standards for a growing product

from the ground up.

Familiarity with localization/globalization and writing for a multi-region, ESL-inclusive

audience.

Experience with UX writing, in-product help/microcopy, or instructional design.

Ability to create diagrams, screenshots, and visual aids to support written content.

Required Individual Skills

Core Technical-Writing Skills

Technical writing and editing

Clear, concise, task-based writing

User-guide development

Onboarding-content creation

FAQ development

Release-note writing

API-reference documentation

Developer-guide creation

Process and workflow documentation

Writing for technical and nontechnical audiences

Simplifying complex technical concepts

Step-by-step procedure development

Documentation Management

Documentation planning and maintenance

Structured authoring

Information architecture

Content reuse and modular writing

Documentation standards development

Style-guide and template creation

Content lifecycle and version management

Release-cycle documentation

Content findability and usability improvement

Documentation quality assurance

Tools and Technical Knowledge

Markdown

HTML

Wikis

Docs-as-code workflows

Component content management systems

Git and version control

CI/CD and release-pipeline integration

OpenAPI or Smithy specifications

API and software-product fundamentals

Validation and Research

Technical information gathering

Subject-matter expert interviewing

Procedure testing

Documentation accuracy validation

Product and feature analysis

User-feedback analysis

Continuous content improvement

Collaboration Skills

Cross-functional collaboration

Working with software engineers

Working with product managers

Working with UX designers

Stakeholder management

Requirements gathering

Technical review coordination