Branch Manager

Branch ManagerAt LandCare, we're passionate about creating meaningful environments for our customers and employees. Our teams make it happen with strong communication skills, service-minded work ethic, and most of all, teamwork.We're a growing company with a footprint that spans the country3,000 Employees coast to coast70+ Locations in 25 states25+ Years in business$300M in annual salesWith a strong, stable foundation, you can look forward to growth opportunities with us.Branch Managers at LandCare provide vision and leadership for the branch, and are responsible for all aspects of the business in their local market. Branch Managers manage strong teams to ensure we delight our customers and generate strong business results. The position has ownership of our landscape quality, client service and retention, new business development, safety, and the overall culture of the branch.LeadershipLead a culture focused on service, quality, safety, and the promotion of LandCare's core valuesProvide vision and direction, ensuring all team members understand the branch's goals and objectivesBuild strong teams by developing and implementing personal growth plans for branch team membersClient Service and RetentionDrive customer satisfaction and retention by developing deep relationships with the branch's top customersCoach team members to provide excellent service and communication to all customersEnsure the team's Account Managers and Production Managers are coordinating effectively to deliver quality landscaping and follow-through on customer needsMaintain LandCare's Landscape Quality Audit process in conjunction with Account Managers and Production Managers to identify property maintenance needs and enhancement opportunitiesNew Business DevelopmentDevelop growth strategy for your market by identifying key customer segments and individual prospectsActively prospect for potential clients and pursue new business relationshipsParticipate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCareBusiness PerformanceReview and manage branch budget, P&L performance, and overall financial health of the locationCollaborate with the management team to ensure work bids are accurate and appropriately pricedDrive performance of LandCare's four measures of health: safety, customer retention, portfolio growth, and profitability