Assistant Manager, BHT

Job Description

Job Description

Position Summary

Under the supervision of the Program Director, directly supports the BHT Managers and Regional BHT

Mangers with facility compliance, client care, and management workload. Trains new BHT Managers

and covers in the absence of a BHT Manager. Assists with ensuring licensure requirements are met on a

department level e.g., staff, client, and facility compliance. Can be utilized as a float person, in the event

a staff is needed to work a shift in an AGL facility. Assist on an as needed basis with conducting staffing,

assessments, screenings etc. Maintains confidentiality and performs any other job-related duties as

assigned by the Program Director. This position is classified as Safety Sensitive.

Essential Functions:

Leadership

Always presents self in a professional manner. Works in a leadership position alongside AGL

leadership team. Leads by example - providing training to new hire Managers, in addition to

ongoing training and development to BHT Managers. Interacts with BHT staff and offers

constructive criticism and retraining as needed.

• Assists in problem solving with BHT Managers, BHTs and other staff members when

client care needs, schedules or staff require it

• Participates in the BHT Manager on call rotation as needed

• Works as Acting Manger when BHT Manager is absent, or position has been vacated

• Participates in weekly Admin Team Meeting and bi- weekly Management Meeting

• Participates in the Performance and Quality Improvement initiative at the agency and

program level by learning about the initiative, offering input, suggesting performance

improvements, and performing other PQI duties

Facility Compliance

In collaboration Regional Managers, BHT Managers, and Program Director, the Program

Support Specialist makes certain that AGL facilities are following licensure and AGL

regulations, rules, and protocols.

• Maintains education and training compliance for the department

• Completes quarterly facility Quality Assurance Checks

• Ensures and maintains compliance with client documentation and charting

• Monitors facilities for medication compliance and correct orders at the facilities

Client Services/Care Delivery

Assures client quality of care. Demonstrates and facilitates client groups, facility activities,

community reintegration, outings, and group/ client gatherings. Responsibilities include:

• Following the MMIC Scope of work

• Develops client activities that assist the client in gaining independence and working

towards the goal of eventual discharge

• Promotes the independence of all program clients in all activities.

• Promotes the dignity of clients by working with them in a positive, respectful, age

appropriate and courteous manner

• Assist clients with the self-administration of medication according to AllThrive 365

AGL Policy and Procedures

• Maintains confidentiality with all participant matters at all times

• Always monitors the safety and security of participants

• Escorts or accompany clients to medical appointments and other activities outside the

home and communicates provider information relayed in the appointments to the BHT Manager

BHT Duties

• Performs BHT duties as needed per open shifts at any of the AGL locations as assigned

Administrative Duties

• Completes weekly facility audits of client documentation

• Identifies staff who require retraining, provides training, and works with BHT Manager

on needed corrective action if staff performance dictates

Management Support

• Assists Clinical Program Managers with staffing’s

Miscellaneous

• Other duties as assigned

Requirements

Education/Experience/Credentials/Knowledge/Understanding

• High School Diploma or GED

• 2+ years of experience providing behavioral health services

• Valid AZ Fingerprint Clearance Card or ability to obtain

• Valid First Aid and CPR Certification or ability to obtain

• Certified Caregiver Certificate from an approved Caregiver Training Program or ability to

obtain

• Valid AZ DL and acceptable MVR

• Have, maintain reliable transportation, and current vehicle insurance

• Pass background check

• Pass a pre-employment drug test

• Pass a TB test

• 21+ years old

• Able to read and communicate effectively (verbal and written) in English

• Able to utilize a computer for scheduling activities, documenting client notes, email

communication, use of Relias training system, uploading and finding documents on

SharePoint, and use of the department electronic health record

• Able to work independently, while collaborating with other team members

• Able to maintain composure in stressful situations

• Able to work flexible hours (available for any shift, weekends, holidays, and overtime)

• This position is classified as Safety Sensitive

Preferred:

• 3+ years’ experience or training as a caregiver for people with mental illness, behavior

problems, or developmental disabilities.

• Nursing Assistant Certification (CNA) by the Arizona State Board of Nursing

• Supervisory experience

• Bilingual (English/Spanish)

Skills

• Excellent verbal, written, and listening communication skills to include communicating clearly,

effectively, tactfully, and patiently to a diverse population

• Excellent people skills and demeanor with the ability to build rapport and garner trust with others

• Strong organizational, planning and time management skills

Abilities

• Able to comprehend, retain, and follow regulations and procedures relative to the provision of AGL

licensure.

• Willingness and ability to embody AllThrive 365’s core values:

o COMPASSION

o GROWTH

o RESILIENCE

o OPENNESS

Physical Demands

• Ability to frequently stand, see, hear, speak, and be physically flexible; occasionally sits walk, stoop,

lift up to 50 lbs., carry, run and drive; and at times may bend, climb, squat, kneel, push/pull

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements,

effort, and/or working conditions associated with the position. While it is intended to be an accurate

reflection of the job, management reserves the right to revise the job or to require that other or different

tasks be performed when circumstances change (i.e., emergencies, changes in staff, workload, rush jobs,

technology changes, etc.)