Siebel Developer
Mindlance
Job Title
Oracle Siebel CRM Software Administration Consultant
Provide a short description of the Position: The Justice Center for the Protection of People with Special Needs is a New York State agency which was created in June, 2013 by the Protection of People with Special Needs Act. The Justice Center provides oversight for facilities across the state responsible for the care of individuals with special needs. The Vulnerable Persons Central Registry (VPCR) is a case management system which was developed for the Justice Center using Siebel CRM technology to track intake of incidents and allegations of abuse and neglect as well as the investigations, prosecution, adjudication, and oversight and monitoring resulting from these incidents. The consultant will work with other VPCR staff to maintain, enhance and support the VPCR to assure that this important 24/7 application will meet the needs of Justice Center staff.
Provide a list of the day-to-day tasks to be performed by the Selected Candidate: The candidate of this position will be responsible for Oracle Siebel CRM Software Administration related to the Vulnerable Persons Central Register (VPCR), which is a mission critical/24/x7, Severity 1 application that is essential to the Justice Center for the Protection of People with Special Needs ability to support and maintain solutions mandated by NY State legislation with regards to reports of abuse and neglect of vulnerable populations. Day to day includes:
- Debug and configure Siebel Public Sector Applications, Siebel Enterprise Servers, Siebel Gateway Server, and Siebel Web Server
- Install Siebel Tools, CFG file settings, and ODBC Settings
- Install hot fixes and patches
- Perform daily health checks which includes regularly checking status of server components, jobs, and system resources
- Use Siebel Tools to configure VPCR application per user requirements from Justice Center
- Use query tools such as SQL Developer to develop data queries to update data in VPCR
- Unit test changes developed for VPCR application
- Correct defects detected in testing stage of release cycle
- Troubleshoot ITSM tickets for VPCR application
- Document repository development in a functional design format
- Create test scripts within Siebel automation and testing tool for testing repository development on new releases
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
Vacancy posted 4 days ago
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