F&B Intern

Job Description

Job Description

Position Title: F&B Intern

Location: Chateau Marmont

Position Summary

We are seeking a motivated and professional Hotel Intern to support daily operations at our boutique hotel. This internship offers hands-on experience in hospitality, guest services, hotel operations, and customer experience management. The ideal candidate is friendly, detail-oriented, and eager to learn the hospitality industry in a fast-paced, guest-focused environment.

Key Responsibilities

• Welcome and assist guests during check-in and check-out
• Provide excellent customer service and respond to guest inquiries
• Support front desk operations, reservations, and phone communications
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
• Assist with concierge-style services, including local recommendations and transportation arrangements
• Help maintain organized guest records and reservation systems
• Support hotel events, promotions, and special guest experiences
• Monitor lobby and common areas to ensure cleanliness and presentation standards
• Perform administrative tasks and other duties as assigned by hotel management

Qualifications

• Currently pursuing or recently completed a degree in Hospitality, Tourism, Business, or a related field
• Strong communication and interpersonal skills
• Professional appearance and positive attitude
• Ability to multitask and work in a team-oriented environment
• Basic computer proficiency and familiarity with reservation systems is a plus
• Flexible schedule, including weekends and holidays if needed
• Prior customer service experience preferred but not required

Skills Gained

• Guest relations and customer service
• Hotel operations and front desk management
• Hospitality communication and problem-solving
• Team collaboration and professional workplace experience
• Reservation and booking system exposure

Duration:

Summer months (June, July, and August)

Equal Employment Opprtunity:

Chateau Marmont is an equal opportunity employer. The Company prohibits discrimination against any employee, applicant for employment, intern or volunteer based on the individual’s actual or perceived race (including traits associated with race, including but not limited to hair texture and protective hairstyles, which include but are not limited to braids, locs, and twists), color, religion, religious creed (including religious belief, observance, and dressing and/or grooming practices), national origin, ancestry, sex (including pregnancy, childbirth, expressing breast milk, or related medical condition), reproductive health decision-making, gender, gender identity, gender expression, transgender status, age, citizenship, primary language, immigration status, genetic characteristics, genetic information, medical condition, disability, status as a special disabled veteran or veteran of the Vietnam era, past or present membership in the uniformed/military service, marital or domestic partnership status, sexual orientation, political activities/affiliations, declination of attendance at or participation in any meeting discussing the Company’s opinion on religious or political matters, off-duty marijuana use, any other factor prohibited by law, as applicable to the Company (“Special Characteristic”), or the intersectionality of two or more Special Characteristics