AI Data Engineer

Location Onsite (Client located in San Diego, CA) Must be able to work on W-2 Basis Must be local to the San Diego, CA area Not open to C2C Job Overview You will collaborate with CX Teams on product that is the engine behind Service Recovery campaigns that touch 11 million customers annually. This contractor role is critical to stabilizing operational coverage, restoring SLA performance, and building AI-driven automation into the team's core workflows. You'll work across list management, dialer optimization, compliance execution, and campaign analytics - with a strong mandate to reduce manual lift through intelligent tooling and automation. This is a high-impact, hands-on role for someone who thrives in a fast-moving environment, can work independently, and is passionate about using data and AI to scale operational efficiency. Responsibilities Support and execute automated list management across multiple Service Recovery and Regulatory programs Manage and optimize dialer performance, including throughput tuning and audience targeting for outbound call campaigns Build and maintain dashboards that support campaign visibility, performance tracking, and operational health monitoring Develop and manage data pipelines that power campaign execution Ensure compliance with National DNC requirements and Sanctions Screening processes Fulfill ad hoc campaign and data requests within 1-2 day SLA targets Implement AI-driven automation across list generation, campaign orchestration, dialer optimization, and ad hoc request fulfillment Support forecasting efforts Collaborate cross-functionally with CX, data science, marketing, product, vendors, and engineering teams Required Skills and Experience Proficient in SQL and Python Hands‑on experience with Databricks, data pipelines, and ETL processes Strong data visualization skills; experience with Tableau and/or Qliksense Demonstrated ability to work independently and manage multiple priorities under tight timelines Strong cross‑functional communication skills; comfortable working with marketers, vendors, product managers, and CX teams Detail‑oriented with a tactical execution mindset Experience and strong interest in applying AI to automate data operations workflows Familiarity with auto dialers and outbound call platforms Experience working with data APIs Preferred Qualifications Experience with A/B testing and statistical analysis Familiarity with multi‑touch outreach channels (email, outbound calls, SMS) Experience with outreach automation platforms or dialer systems Background in retention, churn intervention, or customer lifecycle marketing Education Bachelor's degree in a quantitative or technical field preferred, or equivalent practical experience Bachelor’s or Master’s degree in Computer Science or Engineering Benefits Medical Insurance & Health Savings Account (HSA) 401(k) #J-18808-Ljbffr Motion Recruitment