Customer Service Delivery Driver

Brand AmbassadorServe as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.ResponsibilitiesProvide excellent customer service while delivering orders to the customerAct as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customersEnsure a high degree of professionalism and personal presentation when interacting with customersDrive a company vehicle safely and in accordance to Kroger's driving standardsEnsure customer orders are delivered on time and in good condition, resolving any issues that may occurMaintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standardsControl and maintain an accurate record of customer deliveriesAssist fellow drivers that may encounter difficulties while out deliveringEnsure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulationsHandle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisorComplete pre-inspections check of company vehicle before use and report any defects to supervisorOperate company provided technology devices for mapping and customer interactionMust be able to perform the essential job functions of this position with or without reasonable accommodationQualificationsValid driver's licenseExcellent communication and customer service skillsMust annually pass a DOT regulated medical examMust have a good driving recordAbility to operate a delivery van and handheld tablet deviceMust be able to lift up to 50 lbs. with or without reasonable accommodationMust be at least 21 years oldMay require chauffer's license in some statesDesired Previous Job Experience/Education:High School Diploma or GEDAny customer service experienceAny deliver driver experienceWe continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.