IT Systems Analyst

Virtual Vocations Inc

Supporting Health & Wellness operations, the full-time remote IT Systems Analyst will manage application support, troubleshoot issues, and implement system enhancements while collaborating with business and technical stakeholders. Key responsibilities Provide day-to-day support, maintenance, and optimization of software applications Analyze requirements and troubleshoot application issues to improve efficiency and user experience Utilize tools like Jira for tracking work and managing incidents, changes, and service requests Required qualifications Bachelor's Degree in Information Systems, Computer Science, Healthcare Informatics, Business, or related field, or 5+ years of relevant experience in lieu of a degree Experience supporting enterprise business applications, including troubleshooting and system enhancements Proficiency in SQL queries, data analysis, and research for troubleshooting and reporting Experience with data integration processes, file mapping, and interface support Familiarity with ticketing and project management tools such as Jira

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Vacancy posted 5 days ago

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