Unit Support — Mental Health Admin & Records

Brief Description The Harris Center for Mental Health and IDD ("The HARRIS CENTER") is looking for a Unit Support to embark on a rewarding healthcare career! Under the direction of the Clinical Team Leader or Program Director, this position is responsible for assisting the licensed clinical staff with answering phones, directing calls to appropriate staff, setting up working charts/pulling charts, entering client information into appropriate software applications, entering demographic information, opening/closing assignments, notarizing and organizing court papers, entering discharge summaries, and performing related work as assigned. Your Role In Action The PES Unit Support answers the phone in a timely and professional manner, noting necessary information and directing calls and information to the appropriate staff. The PES Unit Support sets up, maintains, and organizes the consumer’s medical record including entering information to generate and print chart labels. The PES Unit Support enters consumer information into the appropriate application. The PES Unit Support generates and maintains an accurate daily unit census (including maintaining consumer logs and the Eboard). The PES Unit Support opens/closes assignments accurately in the system when the consumer is admitted/discharged. The PES Unit Support responds in a timely and professional manner to requests from the licensed clinical staff (i.e. pulling charts, getting supplies, forms, etc.). The PES Unit Support supplies the unit and dock areas with the most current forms. The PES Unit Support completes applicable tasks assigned by the Clinical Team Leader or Program Director in a timely manner. The PES Unit Support generates/produces requested reports, documents or forms as requested. The PES Unit Support organizes and assists with court papers and provides notary service needed for clinical staff. The PES Unit Support monitors fax machines and ensures documents are given to appropriate staff. The PES Unit Support faxes and copies documents as requested by licensed clinical staff. The PES Unit Support maintains the Missing Persons book and consumer informational handouts. The PES Unit Support performs related work as assigned, adapts to changing work requirements, and is flexible to meet the ongoing needs of the Agency. Education High School Diploma or General Education diploma. Experience Minimum of 1 year clerical/receptionist experience. Required Knowledge, Skills & Abilities Knowledge of general office equipment (telephone, fax, copier). Knowledge of basic office computer applications and hardware. Ability to communicate effectively (both oral and written) with staff and the people we serve. Demonstrate strong time management skills and ability to multitask. Well-organized. Bilingual preferred. What We Have To Offer The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. We offer a robust retirement plan complemented by company matching; a prior service credit that accelerates your journey toward a more substantial paid time off accrual; cell phone discounts; exclusive entertainment deals through Tickets at Work; a free Headspace subscription; an Employee Assistance Program; and significant financial relief via student loan forgiveness programs for eligible employees. Schedule / Shift Saturday and Sunday, 2:30 P – 7:00 A. About Us The Harris Center is the state‑designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, the Center provides care to over 90,000 people and has an annual budget of over $300 million. It offers a full continuum of services at 80 different sites across Harris County and provides services in more than 40 languages, including sign language. With more than 2,500 employees, the Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential. The Center contributes to suicide care and prevention by embracing values and applying a trauma‑informed approach rooted in safety, trust, choice, collaboration, and empowerment. #J-18808-Ljbffr The Harris Center for Mental Health and IDD