CT Capital Account Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. CT Capital Account Manager Full Time Professional Indianola, IA, US 11 days ago Requisition ID: 1337 Salary Range: $65,000.00 To $70,000.00 Annually Cemen Tech Inc. — the world leader in volumetric concrete technology is entering an exciting new era of growth, innovation, and opportunity. We’re building a workplace where employees are valued like family and rewarded for their hard work. Employee Ownership (ESOP) – As an employee-owner, you share in the company’s success while building long-term financial security and retirement value for you and your family. 100% Paid Health Insurance – Keep more of your paycheck with company-paid premiums. Great Benefits & Perks – Paid time off, parental leave, 401(k), bonuses, and more. Strong Team Culture – Work in a supportive, innovative, and team-focused environment. Employee Appreciation – Enjoy company events, holiday meals, service awards and local sporting event tickets.

PURPOSE OF POSITION

This customer-facing role is at the forefront of driving Cemen Tech’s equipment financing success, combining exceptional customer service with detailed operational execution. As a key member of the Commercial Finance team, this individual partners directly with customers, dealers, vendors, and funding partners to deliver a superior financing experience from start to finish. Working closely with the Director of Commercial Finance, this role plays a vital part in supporting and advancing Cemen Tech’s financing programs. Success in this position requires proactive communication, strong relationship-building skills, and a commitment to keeping all stakeholders informed and engaged throughout every stage of the financing lifecycle. By serving as a trusted resource, this individual helps accelerate funding outcomes and contributes directly to the company’s growth and customer satisfaction goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Manage Customer Relationships Throughout the Financing Lifecycle Serve as the central point of communication while delivering outstanding service and building strong relationships with customers, dealers, vendors, and funding partners throughout the financing lifecycle. Guide customers through the financing process from start to finish, proactively managing documentation, timelines, and expectations to ensure successful funding. Manage every stage of the financing process, including credit application entry, account research, document collection, lender communications, document preparation, and issue resolution. Build strong partnerships with Dealer Administration teams to ensure alignment and operational excellence. Collaborate closely with cross-functional Cemen Tech teams to provide reporting, share updates, and drive positive customer outcomes. Present and Promote Financing Solutions Present financing approvals and options to customers, confidently communicating value and helping customers identify the best financing solution for their needs. Address customer questions and concerns with professionalism, while effectively overcoming objections and educating customers on financing opportunities. Calculate finance incentives and present recommendations to leadership for review and approval. Ensure financing programs are executed in accordance with established guidelines, subsidy structures, and pricing parameters. Coordinate Funding and Documentation Partner with funding sources to ensure all required documentation is completed accurately and efficiently to facilitate timely funding. Monitor funding requirements and proactively address documentation deficiencies, missing information, or outstanding conditions. Balance multiple priorities in a fast-paced environment while maintaining exceptional attention to detail and organization. Become a power user of Cemen Tech Capital's CRM system while maintaining a high degree of data accuracy and process integrity. Develop a broad understanding of business functions across Cemen Tech to provide solutions, support team initiatives, and help customers achieve success.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION – EXPERIENCE – COMPUTER SKILLS

High school graduate or equivalent required Bachelor’s degree in Business, Finance, Marketing or related field is preferred or equivalent education/experience 4 years of customer relationship experience, or experience in the financial services industry is preferred Must have the ability to reprioritize and execute on tasks in a fast-paced open work environment Excellent interpersonal and customer service skills Excellent written and verbal communication skills. Excellent organizational skills and attention to detail. Proficient in Microsoft Office Suite or similar software. CORE VALUES – Listed in bold below are Cemen Tech’s six Core Values including an example of each Core Value. Positive Mindset - We know our attitude affects our performance. Ingenuity – Better, Faster, Easier Accountable - We accept responsibility for our actions. Do the Right Thing - We will stay productive and be contributors. Engaged - Listening to understand...acting to accomplish. Safety - We will reinforce safe habits by our own actions.

COMPETENCIES

To perform this position successfully, individual should demonstrate the following work competencies: Problem Solving - Identifies and resolves issues in a timely manner. Communication Skills – Speaks clearly, listens, and receives clarification, respond to questions. Dependability - Follows instructions, responds to management direction, and takes responsibility. Quality Assurance - Demonstrates accuracy and thoroughness. Ethics/Professionalism - Treats people with respect; Works ethically and with integrity. Organizational Support - Follows policies and procedures. Judgment - Exhibits sound and accurate judgment. Safety and Security - Observes safety and security procedures; Uses equipment properly.

PHYSICAL DEMANDS

Prolonged periods of sitting at a desk and working on a computer. Must be able to frequently stoop/bend. Must be able to regularly use hands and arms. Must be able to regularly stand and walk. Must be able to lift and/or move up to 30 pounds.

ENVIRONMENTAL ADAPTABILITY

The noise level in the work environment is usually moderate. All employment offers are contingent upon the candidate successfully passing a background check, pre-employment physical examination, and drug screening, as applicable and permitted by law. Cemen Tech, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Cemen Tech, Inc. #J-18808-Ljbffr Cemen Tech Inc