Tier 3 Support Engineer
TecTammina
Tier 3 Support Engineer Experience working in an Enterprise Production environment Thorough understanding of service management foundations such as ITIL or MOF. Well versed in support process methodologies and escalation hierarchies Analyse live-site issues quickly and possess a thorough understanding of client/server architectures and high-availability clustered environments. Outstanding customer service/focus skills. Team Foundation Server Administration SharePoint Administration SQL Server Administration IIS Administration Windows Administration Application Support and troubleshooting Experience with monitoring tools Experience with C#,.Net, or T-SQL, PowerShell Azure, AutoPilot, Network troubleshooting Excellent verbal and email communication skills Good analytical and customer service skills Good listening and decision making skills Creativity and problem solving skills. Knowledge of data mining methods Knowledge of mathematical data treatment Ability to work under pressure and perform multiple tasks Prior Microsoft experience, experience in finance domain is a plus TecTammina
Vacancy posted 2 days ago
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