Maintenance Supervisor

Overview The Maintenance Supervisor assists with managing property maintenance operations, including preventive maintenance, repairs, and team oversight. This role plays a key part in maintaining a safe, well‑maintained environment while supporting excellent guest service. Responsibilities Maintenance Supervisor responsibilities include, but are not limited to: Assist the department manager in overseeing preventive maintenance, repairs, and the general upkeep of all property, equipment, and grounds Assist with the oversight, training, and coaching of maintenance team members Maintain, manage, and complete work orders in a timely and efficient manner Troubleshoot and repair equipment within the facility Perform major and minor projects and repairs involving electrical, plumbing, HVAC, carpentry, pavers, stucco, pools, and spas Assist with unit repair projects and guest room maintenance, including carpet, flooring, drapes, drywall, plaster, painting, ceilings, lighting, minor electrical and plumbing, interior and exterior doors, furniture, countertops, appliances, cabinets, televisions, shelving, and other related items Perform, administer, and document preventive maintenance activities Complete minor roof repairs, painting projects, and exterior maintenance projects Help determine the need for contract repairs and external services Respond courteously and professionally to guest questions, complaints, and requests to ensure strong guest satisfaction Other duties as assigned Qualifications What are we looking for? Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays Valid Driver's License required Must be bilingual (Spanish and English) Previous maintenance experience required; hotel maintenance experience strongly preferred Prior supervisory/managerial experience required Possesses hands‑on knowledge in some of the following areas: HVAC, electrical, plumbing, painting, and general building maintenance Must be able to stand, walk, and lift for long periods of time Able to work both indoors and outdoors in varying weather conditions Ability to independently operate, diagnose, and repair equipment with minimal supervision and limited reliance on outside contractors Passion for providing exceptional service to guests and team members Proven job reliability, diligence, dedication, and attention to detail Teamwork and collaboration Must be able to communicate clearly and professionally with guests, coworkers and supervisors Benefits Qualifying team members may enjoy the following benefits: Medical and Dental insurance Supplemental insurance plans (e.g. Vision, Life, etc…) Paid Time Off 401(k) retirement plan with company match Bereavement Leave Jury Duty Pay Employee Assistance Program David L. Brittain Scholarship Program Tuition Reimbursement Resort Accommodations Discount And more! We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify. #J-18808-Ljbffr