TMS Technician / Patient Care Coordinator

Job Description

Job Description

We are seeking a dependable, compassionate, and detail-oriented TMS Technician / Patient Care Coordinator to join our Navarre team.

The ideal candidate is someone who enjoys working directly with patients, possesses excellent communication skills, and can balance clinical responsibilities with administrative tasks in a fast-paced healthcare environment.

TMS Treatment and Patient Care

• Administer NeuroStar TMS treatments in accordance with physician-prescribed protocols and established clinical guidelines.
• Prepare patients for treatment, including proper positioning and equipment setup.
• Monitor patients throughout treatment sessions to ensure safety, comfort, and treatment accuracy.
• Observe and promptly report any side effects, changes in symptoms, or patient concerns to the supervising provider.
• Provide a welcoming, supportive, and compassionate environment for patients receiving mental health treatment.
• Assist patients with completing required depression and anxiety assessments.
• Accurately document daily treatments, patient responses, and relevant clinical information in electronic medical records.
• Maintain cleanliness, organization, and readiness of TMS treatment rooms and equipment.
• Follow all established safety protocols, infection control procedures, and HIPAA regulations.

Patient Coordination and Administrative Support

• Schedule and confirm patient appointments, including ongoing TMS treatment sessions.
• Answer incoming telephone calls and respond to patient inquiries professionally and promptly.
• Assist with patient check-in, check-out, and general front-office responsibilities.
• Maintain accurate patient records and ensure documentation is completed in a timely manner.
• Coordinate with providers and other clinical staff regarding patient schedules, treatment progress, and concerns.
• Assist with general administrative tasks and daily office operations as needed.
• Help maintain an organized, efficient, and professional clinical environment.

Qualifications

• High school diploma or GED required.
• Previous experience in a healthcare, medical office, or patient care setting preferred.
• Previous TMS experience is a plus but not required; training will be provided.
• Strong interpersonal and communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable working with patients experiencing depression, anxiety, and other mental health conditions.
• Basic computer proficiency and ability to learn electronic medical record systems.
• Ability to multitask and work both independently and collaboratively.
• Dependable, punctual, and committed to maintaining a professional work environment.
• Ability to maintain patient confidentiality and demonstrate sound judgment.

What We're Looking For

We are looking for someone who is more than just technically capable. Our patients often come to us during challenging periods in their lives, and we believe that compassion, patience, and consistency are essential to providing exceptional care.

The right candidate will be reliable, motivated, personable, and willing to assist wherever needed to support our patients and clinical team.

Why Join The Anchor Clinic?

• Established and growing mental health practice.
• Opportunity to work with innovative, noninvasive mental health treatment technology.
• Training provided for TMS treatment administration.
• Supportive and collaborative clinical environment.
• Meaningful opportunity to make a positive difference in patients' lives.
• Consistent Monday–Friday schedule, 8 AM–5 PM, with no weekends.

The Anchor Clinic is an Equal Opportunity Employer. We are committed to providing a professional and respectful workplace for all employees.

\nCompany Description

The Anchor Clinic is an established and growing mental health practice serving Northwest Florida and South Alabama since 2006. With locations in Pensacola, Navarre, and Daphne, we specialize in psychiatric care, neuropsychological evaluations, and Transcranial Magnetic Stimulation (TMS) therapy. We are committed to providing exceptional patient care through innovative treatments, compassionate service, and a dedicated team of healthcare professionals.

Company Description

The Anchor Clinic is an established and growing mental health practice serving Northwest Florida and South Alabama since 2006. With locations in Pensacola, Navarre, and Daphne, we specialize in psychiatric care, neuropsychological evaluations, and Transcranial Magnetic Stimulation (TMS) therapy. We are committed to providing exceptional patient care through innovative treatments, compassionate service, and a dedicated team of healthcare professionals.