Senior Systems Engineer

Location: Virtual, Tennessee, United States In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. RUCKUS Networks, part of Vistance Networks, specializes in delivering high-performance networking solutions while focusing on creating purpose‑driven networks that perform exceptionally well in challenging environments. RUCKUS Networks leverages advanced technologies like Artificial Intelligence (AI) and Machine Learning (ML) to enhance network performance and reduce total cost of ownership. The Systems Engineer works as a team, along with a Territory Account Manager(s) and/or a Partner Account Manager to sell RUCKUS networking solutions through a network of channel partners in Tennessee and Kentucky. Candidate residence within Tennessee or Kentucky required. How You'll help us to connect the world: The Systems Engineer provides customer and/or partner focused technical sales support and influencing, technical management of the account, and is the trusted advisor. You will perform consultative solutions‑based discussions to all levels of decision makers and will also provide technical demos, architectural and best practice designs, proof of concept trials, training, and presentations for customers, partners, prospects and at events. The successful candidate will be a proficient self-starter, with strong technical skills, in-depth industry knowledge, and excellent communication skills with proven experience as a customer or partner facing Systems Engineer. The preferred candidate will also possess working knowledge of the RUCKUS wireless and wired portfolio and related technologies. Responsibilities: Pre‑sales engineering network design, radio frequency passive and/or active planning, bill of material creation, sales opportunity engagement, and technical training individually or in larger group settings Identifying and driving the development of a territory account plan based on awareness of the business economics and trends of the industries, including vertical markets Have a working knowledge of RUCKUS Networks wireless, wired and software solutions Act as a trusted technical advisor to customers and partners with the ability to differentiate and competitively position RUCKUS solutions Assist the Territory and/or Partner Account Manager in driving revenue and selling solutions to achieve quota goals. Required Qualifications: Minimum 5 years pre‑sales or equivalent experience working with route, switch, and Wi‑Fi technologies A professional or associate level networking industry certification such as CCNA, BPIPA, JNCIA, Cisco, Aruba, RUCKUS, CWNA, etc. is preferred Strong ability to support and manage the process of troubleshooting complex problems Highly effective technical presentation skills Strong verbal and written communications skills You will excite us if you have: A proficient understanding of pre‑sales engineering, technical sales processes, and critical account management Ability to communicate both written and oral technical solutions to a variety of audiences that include executive level decision makers Advanced understanding of partner business drivers and how to map these to a customer network environment, including identification of improvement areas in network design Working knowledge of networking technical skills; specifically, 802.11 Wi‑Fi technology evolution releases (Wi‑Fi 5, 6, 7), RF antenna signal propagation behavior, best practices design and assessment, predictive heat map creation, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, setup and configuration, Layer 4‑7 application services, security authentication methods and products, SASE, SD‑WAN, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper‑V, GCE, Azure, AWS), secure device/user onboarding solutions, etc. DevOps/REST or other common API programming knowledge a plus General knowledge of the following areas of specialization: Cloud services (SaaS); VLAN; security; VoIP; QoS wired/wireless; BYOD/MDM; P2P; mesh; wireless controller architectures; Wi‑Fi protocols and transmission, RF design, indoor and outdoor wireless deployments; packet capture/analysis tools; and WLAN security Working knowledge of wi‑fi design tools such as Ekahau and Hamina. Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third‑party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. This position's expected total compensation (base salary and commission range) is $138,000.00–$210,000.00. The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options. Why Join Us? Vistance Networks shapes the future of communications technology, pushing past what is possible. We deliver solutions that bring reliability and performance to a world always in motion. Our global team of innovators and employees are trusted advisors who listen to customers first, then deliver value. RUCKUS Networks delivers purpose‑driven enterprise networks that enable superior business outcomes in demanding environments. Our solutions combine AI‑powered automation, proactive network assurance, and context‑aware security, providing exceptional performance with simplified management. If you want to grow your career alongside bright, passionate, and caring people who strive to create what’s next… come connect to your future at Vistance Networks. Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. #J-18808-Ljbffr