Talent Development Specialist

Talent Development Specialist

The Talent Development Specialist delivers and supports training programs that strengthen skills and leadership capabilities across Operations and Support Center associates. This position enhances learning effectiveness through facilitation, coaching, and feedback while applying curriculum design knowledge to improve class content and learner engagement. The specialist also supports L&D projects that advance training processes and promotes continuous growth through ongoing professional development.

Job responsibilities include:

• Facilitating GO, UOP, and special training programs, seminars, and conferences for Operations and Support Center associates using a variety of instructional techniques and formats to ensure the information is understood and absorbed by participants.
• Applying curriculum design knowledge to provide feedback and support in developing and improving training materials, delivery methods, and overall learner experience.
• Coaching participants using multi-layer probing techniques to identify root causes and guide them in discovering practical solutions to improve performance and accountability.
• Supporting projects within the L&D team to improve training programs, processes, and team effectiveness.
• Staying current on learning trends and approaches by completing at least one continuous learning experience in the L&D field annually.

Rewards include:

• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*

*Benefits available for eligible permanent full time associates

Your background and experience should include:

• Bachelor's degree in education, HR, or related field required.
• 5+ years of experience in Learning & Development and/or Operations, preferably in a retail/hospitality operations environment; formal training in facilitation skills from a reputable training organization.
• Bilingual Japanese or Korean preferred.
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Work environment includes:

• Broad international travel. Office conditions; travel to store and/or Support Center environment to deliver training: up to 80%

Pay Range: P3: $90,000 - $126,500 / Annual

*Within the range, individual pay is determined using various factors, including work location and experience.

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to View email address on click.appcast.io.