Senior Engineer, Application Development & Maintenance

Role Description

The Senior Engineer, Application Development & Maintenance is responsible for supporting large-scale SAP S/4HANA transformation initiatives post go-live and driving critical enhancements for SAP BRIM Convergent Charging (CC) within the Cardinal Opti Freight business. This role serves as a technical lead, accountable for designing, building, and supporting real-time rating and charging solutions within the SAP BRIM ecosystem, while ensuring high performance, scalability, and alignment with business requirements.

• Provide deep expertise in SAP BRIM Convergent Charging (CC), including both technical and functional components
• Configure and maintain core CC objects:
  • BITs & CITs (Billable and Chargeable Items)
  • Chargeable Item Classes
  • Allowance and balance management logic
  • Price Plans & Charge Plans
  • Cross-Catalog Mapping Tables, Translation Tables, Subscriber Tables, Range Tables
  • Provider Contracts
• Design and support rating and re-rating processes for complex pricing scenarios
• Configure, test, and debug new and existing charge plans in a production support environment
• Troubleshoot:
  • BIT/CI creation issues
  • Queue backlogs
  • Pricing discrepancies and rating anomalies
• Support FI-CA posting simulations and bill run rehearsals
• Reconcile end-to-end usage-to-bill flows across:
  • Convergent Mediation (CM)
  • Convergent Charging (CC)
  • Convergent Invoicing (CI) and FI-CA
• Design and manage integrations with:
  • SAP SOM (Subscription Order Management)
  • SAP CI (Convergent Invoicing)
  • SAP FI-CA
  • External mediation systems
• Develop and maintain interfaces (REST APIs, SOAP web services)
• Conduct fit-gap analysis and recommend SAP standard best practices
• Lead and facilitate design workshops and solution discussions
• Support performance tuning of rating engines and charging processes
• Leverage AI tools to improve productivity, automation, and operational efficiency
• Provide leadership in planning/sequencing of end-to-end design workshops and support facilitation of workshops
• Ability to convert technical/functional specifications into test scenarios and test scripts
• Identifying synergies and optimization areas within the BRIM and manage the execution
• Keeping up with emerging technologies and changes in business processes
• Maintain strategic relationships with all key stakeholders and provide timely and effective communications
• Customer focused and deep understanding of business needs
• Driving end-user satisfaction by using specific metrics
• Provide leadership and direction to the teams during problem solving and crisis management
• Provide solution leadership, organizing, and overseeing projects
• Solution ownership of new build project and enhancement for BRIM
• Help in completing effort estimates, preparing proposals, and collaborating with functional partners
• Collaborating with other process tower leaders to ensure a cohesive solution without impacting cross functional and downstream processes or applications
• Ensure all critical BRIM processes are properly monitored and alerted; and automate recurrent incidents
• Closely follows the strategic direction set by the segment and executes on priority goals

Qualifications

• Bachelor’s Degree in related field or equivalent work experience preferred
• 8+ years of SAP experience, with 2–3+ years in SAP BRIM Convergent Charging preferred
• Strong hands-on experience with:
  • Convergent Charging Core Tool & CDC
  • Charge plan lifecycle management
• Expertise in core CC tools and utilities:
  • Admin+
  • BART
  • IEC
  • Bulk Loader
  • Rater, Guider, Updater, Dispatcher commands
• Strong experience in:
  • Performance tuning of rating clusters
  • High-volume transaction processing
• Solid understanding of:
  • FI-CA integration and BIT processing
  • Billing and invoicing impact
• Integration expertise across:
  • SAP CC ↔ SOM, CI/FI-CA, SD
  • External mediation systems
• Experience working with Subscription, usage-based, telecom, or utilities billing models
• Strong experience in requirements gathering & Functional and technical specification documentation
• Demonstrated analytical, problem solving, organizational and planning skills
• Strong collaboration and leadership skills
• Proficiency with ASAP (Accelerated SAP) Waterfall and Agile methodologies
• Strong experience in completing effort estimates, preparing proposals, and collaborating with our functional partners
• Ability to develop individuals and teams

Requirements

• Anticipated salary range: $123,400 - $176,300
• Bonus eligible: Yes

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs