Senior Business Analyst | Business Intelligence & Data Insights

Senior Business Analyst

CBIZ is seeking a Senior Business Analyst to join our Business Intelligence & Data Insights team within the Business Transformation & Innovation (BT&I) organization. This role plays a critical part in driving data-powered decision-making and enterprise transformation initiatives by translating business needs into actionable analytics, insights, and data solutions.

The Senior Business Analyst will serve as a strategic partner to business leaders, technology teams, and analytics professionals - bridging the gap between business strategy and data execution. This role requires a strong blend of analytical rigor, business acumen, stakeholder engagement, and experience working in complex, matrixed organizations.

Essential Functions and Primary Duties

• Partner with stakeholders across Corporate, Practice, and Functional teams to understand business strategies, operational challenges, and decision-making needs.
• Elicit, analyze, and document business requirements, translating them into clear analytics use cases, KPIs, dashboards, and reporting requirements.
• Act as a trusted advisor by providing data-driven insights that support business transformation, performance improvement, and innovation initiatives.

Requirements & Solution Design

• Develop detailed functional requirements, user stories, and acceptance criteria for BI and analytics solutions.
• Collaborate with data engineers, BI developers, and solution architects to design scalable, high-quality data and reporting solutions.
• Ensure alignment between business objectives, data definitions, and technical implementation.

Data & Insights Enablement

• Support the development and adoption of enterprise reporting, dashboards, and analytics solutions.
• Validate data accuracy, business logic, and metric definitions to ensure consistent and reliable insights.
• Analyze trends, patterns, and performance data to identify opportunities, risks, and improvement areas.

Stakeholder Management & Communication

• Lead working sessions, requirement workshops, and review meetings with stakeholders at varying levels of the organization.
• Communicate complex analytical concepts and findings in a clear, concise, and actionable manner.
• Support change management efforts related to analytics adoption and data-driven decision-making.

Continuous Improvement & Governance

• Contribute to the evolution of BI standards, best practices, data governance, and analytics maturity across the organization.
• Identify opportunities to improve processes, tools, and methods used in business analysis and BI delivery.
• Support prioritization, roadmap planning, and intake processes for BI and Data Insights initiatives.

Preferred Qualifications

• Experience working with BI platforms (e.g., Power BI, Tableau, or similar).
• Familiarity with data warehousing concepts, data models, and KPI frameworks.
• Experience in professional services, consulting, or complex, matrixed organizations.
• Exposure to transformation initiatives involving analytics, automation, or AI-driven insights.
• Experience with Agile or hybrid delivery methodologies.
• Bachelor's degree in Business, Analytics, Information Systems, Finance, or a related field.
• 6+ years of experience as a Business Analyst, Analytics Analyst, or similar role, with significant exposure to BI, reporting, or data initiatives.
• Strong experience gathering and documenting business requirements for data, reporting, and analytics solutions.
• Demonstrated ability to work with cross-functional stakeholders and technical teams.
• Strong analytical thinking, problem-solving, and critical reasoning skills.
• Excellent verbal and written communication skills, with the ability to influence and guide decision-making.

Minimum Qualifications

• College Degree or equivalent
• 3 years related experience
• Ability to lead and coordinate the team activities of others
• Proficient use of applicable technology
• Ability to execute and draft technical instructions and guidelines
• Ability to document daily activities and system functions
• Able to work in a team environment
• Demonstrated ability to communicate verbally and in writing throughout all levels of an organization, both internally and externally
• Ability to travel as required by business and on-call availability