Technical Incident & Problem Strategist
Western Governors University
Western Governors University in Utah seeks a Problem Analyst to coordinate resolution of highly technical support issues for student and staff products and tools. You will manage major and minor incidents and create related problem records, acting as a technical expert and mentor in customer service.
Responsibilities include incident evaluation, problem records, lead incident meetings, and collaboration with Ed Tech, business stakeholders, and leadership.
#J-18808-LjbffrVacancy posted 3 days ago
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