Bilingual Insurance Account Operations Specialist

Bilingual Spanish is required. You will handle client and employee calls in Spanish independently, and that skill is central to the role.

BFL Solutions is an employee benefits brokerage and advisory firm serving employer groups across South Florida and the country for more than 22 years. We are hiring an Insurance Operations Specialist to run day-to-day client service operations.

This is a foundational hire as the firm grows from a solo practice to a small team. You will not be one step in someone else's process. You will oversee group health enrollments, terminations, carrier follow-up, and claims resolution end to end, with real autonomy once you know the book. If you are doing this work inside a large brokerage where you handle one narrow slice, this is your chance to own the whole function.

This is a phone-forward role. The right person is comfortable calling carriers, client HR contacts, and employees all day, and does not consider anything done until it is confirmed in writing.

This position is on-site at our Sunrise office. We work with protected health information and client financial data, and our systems and files are secured here. The role is in-office through your first year, and flexibility can be discussed once you are established and fully licensed.

Compensation is $68,000-$75,000 per year depending on experience. Florida 2-15 licensing costs are paid by the firm.

Please answer the screening questions with your application. We move quickly, and completed applications get a faster response.