AV Warehouse Technician

About IMS Technology Services LLC

IMS is an industry-leading provider of award-winning systems integration and event solutions that foster collaboration, productivity, learning, and business communication.

Our core goal is to provide the absolute best value in audiovisual systems integration, event staging and production, virtual and hybrid meetings and events, webcasting, project management, unified communications solutions, and AV managed services for the companies and organizations we serve. Our team accomplishes this by providing enhanced professional services, creativity, and innovative technologies with an old fashioned "can-do" attitude. Our creative design and technical teams always seek to go above and beyond our clients expectations. We are all about relationships, team building, process, performance, and accountability.

Why Join Us:

• Be at the forefront of growth and innovation - Lead the appropriate strategies for rapid expansion and long-term success
• Shape what's next - Play a key role in defining the future of a high-potential AV provider in a fast-moving evolving market
• Work with a team that elevates you - Join an experienced, collaborative group that values your contributions and supports your professional growth and advancement
• Make a meaningful impact - Step into a high-impact role where your ideas and leadership will directly influence the company's trajectory and lasting success

About the role

The Event Staging Warehouse Technician is an entry-to-mid-level technical position dedicated to providing the utmost care of IMS equipment through the storage and transportation of this critical gear to and from specialized events. This person will work daily in our Plano warehouse and professionally represent our company while ensuring receipt and monitoring audiovisual equipment, as well as during safe and timely deliveries as necessary. This position will be Full-Time; employees are expected to work 40 hours/week and manage to a Monday through Friday 9:00 to 5:00 pm schedule.

What you'll do

• Load, unload, pack, and secure audiovisual equipment to ensure safe transportation and delivery.

• Accept, track and account for all returned equipment and tools in designed systems

• Perform basic service functions and all work duties safely by DOT safety standards to ensure no accidents or injuries.

• Ability to be flexible to meet clients or location needs when routes need to be adjusted or changed

• Collaborate with event managers and production personnel to ensure effective communication of specific event/project deliveries, gear availability, and any issues/concerns that may result in ineffective support/service to the client, or event

• Assist in testing the equipment, setting up displays, and other related activities to ensure necessary configurations are adhered to

• Responsible for the safety, cleanliness, and organization of our warehouse and vehicles

• Filling, checking, loading up vehicles, and delivering equipment safely and efficiently

• Other business-related activities assigned by management Describe the specific responsibilities and job functions of the role

Qualifications

• High school or trade school certification with at least 1-2 years of warehouse or materials handling experience

• Must have a valid driver’s license (with a minimum of 5 years clean driving record). Driving experience preferred.

• 1 or more years of Event Staging/Audio-Visual industry experience preferred, the right candidate will have a minimal amount of field experience in the Audio/Visual industry

• Proven experience, demonstrating a positive attitude, strong work ethic, and embracing a team environment.

• Must be reliable, extremely responsible, and work with safety as a priority

• Proficient PC knowledge and MS Office Suite

• Must have a sense of urgency and an ability to learn new skills quickly

• Demonstrated ability to work effectively on a team and be able to solve problems independently and through collaboration with others

• Strong organizational and communication skills, with attention to detail and problem-solving abilities.

• Familiarity with basic computer applications, including Microsoft Office Suite.

• Flexibility to work nights, weekends, and overtime based on business needs.

• Physical ability to lift to up to 50 lbs.

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