Field Service Technician

IT Field Technician (1–3 Years of Experience)

Applicants must have the flexibility to be away from home Monday through Friday. (ALL EXPENSES COVERED)

Our client is seeking a well‑versed, technically minded individual to join their team supporting Patient Simulators. You will install and perform maintenance on

these simulators at different medical-related customer sites such as Hospitals and Universities. The purpose of a patient simulator is to provide a more

modern approach to hands‑on prevention methods. A growing number of professionals and students now have access to next‑generation training methods

in a more precise way. The Field Service Engineer (FSE) will travel within the greater area of their specified market to ensure the simulators are working

properly by performing preventive maintenance.

Traveling Information

You can expect to drive at most 5 hours within your area and you will receive gas mileage reimbursement after the 30th mile. You will receive a hotel room for long distances, but anything over 5 hours you can expect to fly. (Most often the travel is local, but you must be open to driving within a 5‑hour radius.)

YOU MUST BE FLEXIBLE TO TRAVEL (DRIVING OR FLYING) MONDAY THROUGH FRIDAY.

You will be home most nights during the week and home on weekends. There is a 13‑week training period that will require you to be away from home Monday through Friday, including classroom training and weekly field shadowing.

ALL TRAVEL EXPENSES ARE COVERED BY THE CLIENT.

Requirements

• Base-level IT knowledge (experience is preferred but not required)
• Familiarity with networking protocols (TCP/IP, DHCP, IP addressing)
• Must be well‑versed with Windows 11
• MUST BE FLEXIBLE TO TRAVEL MONDAY THROUGH FRIDAY
• Good electronics aptitude is a huge plus
• Strong customer service skills (this is key)
• Ideal for recent graduates; difficult to do this role while attending classes or having other weekly commitments
• Reliable form of transportation
• YOU WILL BE REQUIRED TO TAKE AN IKM ASSESSMENT TO QUALIFY
• (Very similar to a CompTIA A+ assessment)

Additional Information

• The simulators run on a Windows 11 operating system and are connected to the client’s network
• 13‑week, 100% paid training with Monday–Friday travel
• Company pays for all travel expenses
• Mileage reimbursed for anything over 30 miles (mile 31+)
• $65 per day food credit while traveling
• Installation and maintenance of patient simulators
• Automatically on the clock after the first hour of travel (driving or flying)
• No “cookie‑cutter” candidate — qualifications are based on skills and situation
• Wide variety of experience levels considered (entry‑level to expert)
• Anything worked under 5 hours is automatically paid as 5 hours
• Anything worked over 5.5 hours is automatically paid as 8 hours

This is a Contract position based out of Rochester, NY.

The pay range for this position is $23.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Rochester,NY.

This position is anticipated to close on Jul 14, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.