Delivery Team Associate

Essential Duties And Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Reports directly to the Oxygen Delivery Manager. Become familiar with all DOT and FDA regulations as they pertain to oxygen. Delivers equipment and supplies from inventory as prescribed on patient/client delivery tickets. Assures proper segregation of clean and dirty equipment in the delivery vehicle. Loads the equipment, oxygen systems, and related supplies into vehicle. Determines or obtains the best daily route, then drives delivery vehicles on that route, to deliver home medical equipment, oxygen, and supplies to home care patients/clients in a timely manner. Completes route sheet accurately and returns in a timely manner. Provides patient/client orientation, instructing on the proper use, maintenance, and safety of equipment. Works with patients/clients to solve a variety of problems, thereby acting as a company field representative. Returns and unloads returned rental equipment, assuring proper segregation of clean and dirty equipment. Completes delivery and pick-up paperwork promptly and accurately, including route sheets, manifests, and patient/client documentation, returning paperwork to the appropriate facility personnel. Assists in cleaning and disinfecting rental equipment. Assists in minor repair work on home medical equipment within the scope of training. Requests additional stock for inventory as needed. Assists in inventory count as needed. Maintains a professional appearance and appears in proper company uniform. Assists in tracking down paperwork, signatures, charts, etc. as needed to complete orders. Promotes teamwork among co-workers, including in assisting respiratory therapists and patient care coordinator as needed. Takes "on-call" time on an agreed upon basis. Performs all office maintenance tasks as required. Demonstrates timeliness, courtesy, sincerity, and patience when dealing with patients/clients. Markets the company in a positive and professional manner at all times. Assumes other duties within scope of training as assigned by the Respiratory Operations Manager. Other duties as assigned. Qualifications High School Diploma preferred. 1-3 years of EMT and/or Medical Delivery Driver experience preferred. Excellent communication skills, both written and verbal to interact knowledgeably with customers/clients. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. EE must frequently lift and/or move up to 10 pounds. EE must occasionally lift and/or move up to 50 pounds. Work Environment This job will require the employee to go into patient homes and hospitals for the set-up and service of medical devices. Skills Problem Solving/Analysis Time Management Communication Proficiency Technological Capability Customer/Client Focus Collaboration You will be expected to work Monday through Friday, 8:00 a.m. to 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice. We are an equal opportunity employer and all qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. By submitting your application and participating in the interview process, you acknowledge and consent that interviews, video meetings, phone screenings, and other recruiting interactions may be recorded for evaluation, training, quality assurance, compliance, and hiring purposes. These recordings may be reviewed by authorized company personnel and may be processed using artificial intelligence or automated tools to assist with notetaking, transcription, scheduling, candidate evaluation support, and other recruiting functions. No employment decision will be based on automated processing. By submitting an application and participating in the interview process, you acknowledge and consent to the recording and processing in accordance with applicable laws and company privacy policies. #J-18808-Ljbffr