Customer Service Coordinator for Apartment Community

Job Description

Job Description

Apartment Community Resident Services Office Coordinator- full time

We are looking for the right person with the following qualities:

• Strong verbal, communication and organizational skills.
• Coordinate and manage maintenance repairs and work orders
• Maintains a positive attitude which supports team performance and productivity.
• Ability to remain calm and composed in busy and stressful situations
• Ensures accuracy and details on all printed material
• Greets and answers question, both by phone and in person from prospects and current residents in a professional and positive manor.
• Able to organize, problem-solve and obtain results
• Effectively present information and respond to questions from residents, supervisors and co-workers
• Excellent time management and multi-tasking skills
• Proficient in word, excel, outlook and other data base programs- Yardi experience a plus
• Willing to complete the tasks required including some overtime if needed
• Understands the importance of punctuality and attendance.
• Must have a clean NYS driver’s license