SECURITY OFFICER

We're Changing Entertainment. Come Join Us.We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.We Love Our Work.Adheres to all departmental and company policies and procedures regarding guest service standards.Provides continuous patrol by foot and vehicle of the racetrack surrounding areas owned by the company as needed to address any suspicious activity or other concerns.Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.Addresses any type of medical situation on property and ensures proper emergency contacts are notified if necessary.Operates Security Dispatch as needed, including but not limited to maintaining key control, and maintaining all logs required in the Dispatch Center.Provides superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.Assists leadership and prepares detailed reports on Security Related incidents that occur on company property.Attends all departmental, company, and safety/first aid training programs as scheduled.Performs all functions of Fire Safety Officer, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.May assist in the handling of horses.Checks identification of all persons that appear to be under 21 years of age.Performs all other related and compatible duties as assigned.Maintains strict confidentiality in all company matters.Bring Us Your Best.High school diploma or equivalent required.Must possess and maintain a driver's license.Must have or obtain TXRC and Level 2 Security licenses, CPR certification, and Bloodborne Pathogen training.Must be available to work nights and weekends.Excellent customer service, communication, conflict resolution, mediation, and organizational skills.Fluent in English, with strong writing skills and the ability to prepare clear, accurate reports.Proficient in Microsoft Office and able to maintain confidentiality and professionalism.Ability to identify and respond quickly to conflicts, handle emergencies, remain calm under pressure, and protect oneself and others in combative situations.Physically able to run on level surfaces and navigate stairs.Strong interpersonal skills with the ability to work collaboratively, resolve issues diplomatically, and maintain a proactive, high-energy approach.Stay In The Game. Follow Us.We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.We're changing entertainment. Follow us.Equal Opportunity Employer PENN Entertainment