Senior Product Manager

Remote Remote (with flexibility to work from the Portland, OR or Austin, TX offices as desired or needed) About Us CDK Global is a leading provider of cloud‑based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. Our cloud‑based, software‑as‑a‑service platform enables dealerships to manage their end‑to‑end business operations, including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, we create simple and convenient experiences for customers while improving dealers’ financial and operational performance. Position Summary Assists in shaping product strategy and creating relevant business cases. Accountable for the full product lifecycle from ideation to end‑of‑life, determining interdependencies within CDK’s broader product lines and ecosystem. Acts as the voice of the customer and market, defines user personas and product requirements, and ensures that these are reflected in user stories. Works with the Scrum Master and agile team on backlog grooming and timely decision‑making on product requirement trade‑offs. Supervision and Autonomy Conducts complex and important work. Operates with moderate supervision, requiring little instruction on day‑to‑day work and general instruction on new projects. Analyzes solutions using standard procedures. Product Knowledge Maintains awareness of competition and product differentiators; continuously builds product management skills. Leverages industry, organizational, and customer knowledge to interpret and drive internal and customer requirements. Leadership Leads product requirements work and collaborates daily with agile teams to define users, stories, and features (Epics). Acts as a resource for junior staff and peers. Impact Results Successful execution has impact on overall product deliverables and may influence cross‑connected use cases, customer, and business outcomes. Has moderate impact on commitments; issues are likely to cause moderate disruption to the business. Position Responsibilities & Essential Function Translate product vision into prioritized and deliverable features (Epics) and user stories to deliver differentiated customer outcomes. Manage the backlog for sprint teams, partnering with R&D and the scrum master on prioritization and supporting the full lifecycle from definition, beta, showcase, and retrospectives. Participate in AI‑Native development practices. Work with product marketing to develop the product’s value proposition, features, and benefits. Monitor and adapt to key product success metrics such as adoption, profitability, NPS, and market share growth. Invest in gaining expertise of the market, user personas, functional, and domain knowledge. Develop and prioritize the features (Epics) and user stories based on user/market requirements, strategy, and business plan; support business case development. Collaborate with other Product Managers to ensure the product remains aligned with overall CDK product strategy and deliverables. Qualifications Deep knowledge in creating features (Epics) and user stories, driving end‑to‑end execution of product releases. Strong written and verbal communication skills; ability to facilitate customer communications. Ability to listen, consider others’ points of view, collaborate, and build consensus within cross‑functional areas. Experience in business case creation and aligning requirements to business outcomes. Experience in defining and bringing to market valuable AI enhancements. Knowledgeable in API specification and use cases. Strong track record of product execution in a dynamic environment. Ability to work hybrid in Portland, OR or Austin, TX. Weekly travel up to 25% of time. Education / Experience Bachelor’s degree in Computer Science, Business, Engineering, or equivalent industry experience. 3‑5+ years of Product Owner or Product Management experience in Enterprise SaaS, full lifecycle management. Experience in Agile software/DevOps methodologies and working with globally distributed teams. Base Compensation $120,000 – $145,000 Benefits Paid Time Off (PTO) 401K Matching Program Tuition Reimbursement Medical, dental, and vision benefits Equal Opportunity Employer CDK is an Equal Opportunity Employer committed to creating an inclusive workplace where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, military service, veteran status or any other category protected by law. Applicants must be legally authorized to work in the United States without the need for current or future employment‑based visa sponsorship. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CDK reserves the right to change or assign other duties to this position as needed. #J-18808-Ljbffr SwiftCruit