BMW Parts Counterperson
Jb Associates Of Watertown Llc
Role PurposeHandle customers throughout the entire parts experience with their satisfaction as the number one priorityLeadershipThis position does not lead othersCore AccountabilitiesProductivity: Meet all production metrics as prescribed by Management.Customer Satisfaction: Be a Hoffman Ambassador with a positive forward-thinking attitude with all customers and team members in mind. Meet manufacture standards.Technology: Utilize all tools provided to perform daily duties effectively.Knowledge: Achieve and maintain certification for Hoffman and manufacturer required trainings.Competencies and QualificationsHigh School Diploma1-2 years’ experience in a dealership environment or automotive equivalent required1-2 years’ experience in a customer service orientated environment preferredCan adapt and embrace change with an internal and external customer centric mindsetAct as an advocate for teammates and have a strong commitment to technology advancementPossesses effective communication skills: oral, written, listening.Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers. #J-18808-Ljbffr Jb Associates Of Watertown Llc
Vacancy posted 2 days ago
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