Economic Services Caseworker I/II

Gaston Social Services: Protecting, caring for, and empowering children and adults who are temporarily or permanently unable to care for themselves through the administration of federal, state, and county programs focused on improving the well‑being of our citizens. Salary The anticipated hiring range for Economic Services Caseworker I is $16.88 to $19.62. The anticipated hiring range for Economic Services Caseworker II is $18.56 to $21.57. Responsibilities Completes initial policy and procedure training in an eligibility program, including classroom learning, online/remote learning, and peer shadowing. Submits work for second‑party review. Attains proficiency in applicable program area. Interviews applicants for social service assistance, records information on required forms, and computes to determine appropriate financial assistance to be allowed. Investigates and verifies documents related to the client's application, consults with supervisory personnel on complex cases or actions. Conducts follow‑up evaluations on clients according to a defined time and case management schedule. Advises applicant of approval or denial of benefits or services; provides explanation of right of appeal and client responsibilities for continued benefits or services. Reads and interprets written policies and procedures applicable to federal, state, and local laws related to public service assistance. Must be available to work mandatory emergency shelters & other duties as assigned. Qualifications High school graduate Three years of clerical work with public contact NC Fast Core Certification and Level 1 Core Trainings within 90 days of employment. Screening & Background Checks The applicant selected must undergo a criminal background check and pass a drug screening test prior to employment. In compliance with G.S. 153A‑94.2 (b), if the position being filled requires an applicant for employment to work with children in any capacity, the County must require the applicant, if offered the position, to be subject to a criminal history record check conducted by the SBI. These checks must be performed in accordance with G.S. 143B‑1209.26, which authorizes the SBI to provide fingerprint‑based state and national criminal record checks to cities and counties. #J-18808-Ljbffr Gaston County Government