Veterinary Receptionist / Client Service Representative

Client Service RepresentativeVista Vet Animal Hospital & Pet Lodge is seeking an outgoing Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.Schedule and Compensation:Compensation: $19 - $22 per hour, for each hour workedThis is a full-time position, with flexible scheduling options and availability needed Monday-Saturday.Full-Time Benefits Package *Health Package: Medical, Dental, and Vision Insurance (with HSA options)Life Insurance and DisabilityEmployee Assistance Program (EAP)401k with company matchPaid time off in accordance with site policy and applicable lawPersonal pet discountUniform allowanceMinimum Qualifications and Skill Set:1+ years of experience in a customer service, reception, or client-facing rolePrevious veterinary receptionist or healthcare-related front-desk experience preferredProficiency in the following skills:Ability to manage a multi-phone line system while assisting in-person clientsExceptional verbal and written communication skillsAbility to provide compassionate, professional service to clients during both routine and emotionally sensitive situationsPositive attitude and willingness to collaborate with a teamAbility to remain calm, professional and solution-oriented during busy periodsWhy Choose Vista Vet?At Vista Vet Animal Hospital & Pet Lodge, we believe exceptional veterinary medicine starts with an exceptional team. Our 4-doctor practice is home to a collaborative group of experienced veterinarians and support staff who are passionate about delivering high-quality care to the dogs and cats we serve.Located in a beautiful, state-of-the-art facility, Vista Vet is equipped with the technology, resources, and space needed to practice modern medicine while providing an outstanding experience for both pets and their people. From preventive care and advanced diagnostics to surgery and dentistry, our team works together to provide comprehensive care with skill, compassion, and a personalized touch.We foster a supportive environment where team members are valued, encouraged to grow, and empowered to make a difference every day. If you're looking for a practice that combines advanced medicine, a positive culture, and a genuine love for animals, we'd love to meet you.Join a team where great medicine, great people, and a beautiful workplace come together.