Director, Operations

The University of Maryland, Baltimore (UMB) School of Medicine, Division of Nephrology Senior Director – Clinical Business Operations. This position primarily supports upper-level senior professionals in the overall strategic direction, as well as manages the daily operations of the Division of Nephrology. Develops and executes strategic goals and objectives. Responsible for planning, development, and implementation of strategies. Substantial latitude to make managerial decisions within area of responsibility. Upper senior professionals rely on expertise and advice to make financial, personnel, and significant strategic decisions. Significant authority to act on behalf of upper-level senior professionals as needed. Benefits: Exempt Regular UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job). UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland. Primary Duties Direct all clinical business operations and administration of a large clinical operational unit. Assist in establishing strategic long-term goals and objectives. Manage accountability and stewardship of HR, Finance, and facilities in compliance within the Clinical department. Ensure Divisional subordinate supervisors and staff adhere to the defined internal controls. Manage and plan clinical operations and expansion including clinical contracts. Create diverse grant portfolio to include both federal, non-federal, state and industry contracts. Provide support to senior department leadership and Division Chief in achieving business and financial objectives for both Division and Clinical Department. Negotiate contracts, expands clinical services, identify research and clinical research opportunities. Assist in the administration of the clinical enterprise: ensuring best practices, improving systems/strategy, create revenue optimization, monitor faculty productivity, and direct clinical improvement opportunities. Provide solutions for maximizing clinical productivity. Work with the clinical department to oversee facility space allocation and layout. Create, project, and achieve divisional financial objectives. Manage funding profiles and payroll. Provide direction by assuring that proposals and awards comply with federal, state, agency, and institutional policies. Maintain and promote awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options. Direct oversight of clinician licensure, credentials, and develops training to ensure faculty are in compliance with campus, state, and federal laws and regulations. Create a cohesive work team that works collaboratively to achieve Divisional goals. Oversee the recruitment, performance, and training of team members and continually reviews strengths and weaknesses of staff to maintain a well-trained, highly involved, and motivated team. Handle complaints, resolve conflicts, and active in the grievance process. Perform other related duties as assigned. Education: Bachelor's degree in business administration, public administration, finance, marketing, accounting, human resources, or other related field. Master's degree preferred. Experience: Eight (8) years of experience in administrative and financial operations with at least one (1) years’ experience in managed care, medical practice, or a related clinical environment Supervisory Experience: Four (4) years of direct supervisory or management experience. Certification/Licensure: N/A Other: Annual financial disclosure required by Maryland State Law. Knowledge, Skills, Abilities Thorough knowledge of position requirements. Thorough knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to support a mission and strategic vision. Instructional, training, and teambuilding skills to strengthen and cultivate relationships. Skill in consultation and change management. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery. Hiring Range: $169,000 - $189,000, Commensurate with education and experience UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification. If you anticipate needing a reasonable accommodation for a disability under the Americans with Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact View email address on click.appcast.io Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address. The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information. Job Reg or CII Exempt Staff Full Time/Part Time Full-Time Shift Day Job Financial Disclosure Yes Organization School of Medicine - Department of Medicine Job Posting Jul 30, 2026 Unposting Date Aug 29, 2026, 10:59:00 PM #J-18808-Ljbffr