Banquet Server
Marriott
Job Description
Job Description
Description:
A Banquet Server is responsible for the set-up and the service of all assigned banquet functions.
- Approach all encounter with guests and employees in a friendly, service-oriented manner.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
- Comply at all times with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable for position to include Alcohol Awareness, Food Handlers, Safety, etc.
- Maintain a friendly and warm demeanor at all times.
- Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
- Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.
- Serve guests according to the hotel’s standard in a friendly, courteous, and professional manner.
- Respond to guest problems, complaints and accidents; Refer to management, if necessary. Be informed of all current hotel policies.
- Be familiar with fire extinguisher locations and safety rules.
- Maintain the banquet store room in a neat and organized manner, stocked with any and all appropriate supplies necessary for food service functions.
- Clear banquet space after the completion of functions and ensure that all equipment and supplies are stored and restocked property.
- Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all of their fellow employees.
- Maintain compliance with all company policies and procedures
- Perform related duties as assigned by supervisor
Activities:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Alcohol Awareness Certification (must comply with State regulations).
Skills Needed:
- Medium work – exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high pressure situations.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
- Must maintain composure and objectivity under pressure.
Vacancy posted 13 days ago
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