Call Center Team Lead: Customer Care & Quality
Garden City Group, LLC
Garden City Group, LLC in Dublin, Ohio is seeking a Customer Care Representative to assist with issue resolution and monitor team performance. The ideal candidate will have a strong background in communication and customer service while being adaptable to changing needs. This position requires proficiency in Microsoft Suite, the ability to work independently, and experience in the contact center industry. Additional responsibilities include overseeing schedules and ensuring quality standards. #J-18808-Ljbffr Garden City Group, LLC
- ...surrounding areas. As a leading property... ...indoor air quality and ensure safety... ...Inspectors: Our team comprises... ...Overview The Client Care Coordinator serves... ..., professional customer experience.... ...Answer inbound calls, emails, and online... ...service, call center, or...CustomerQualityFull timeWork at office
- ...handling inbound and outbound calls, with ability to... .... Demonstrate superior customer support talents. Interact... ...urgency. Maintaining quality and providing an empathetic... ...used in a call center or customer service environment... ...to less experienced team members. Training...CustomerQualityFull timeFor contractorsWork experience placementRemote workMonday to FridayShift work
- ...the Coordinator, Customer Care you will serve as... ...comments, chats, and calls to deliver timely,... ...; maintain strong quality and standards. +... ...Support outsourced Care Center agents and... ...motivate our Care teams; contribute to playbooks... ...purpose as it leads the way in digital...CustomerQualityLocal areaShift work
- ...guidelines prior to submission for quality assurance review and closing Coordinate... ...Exposure to working in member/customer service preferably in a call center/retail banking/financial institution... ...independently and/or in a team environment to achieve goals Ability...CustomerQualityMonday to Friday
- ...Client Care Coordinator Want to make a difference every day?... ...solve puzzles? Have excellent customer service abilities? Join Visiting... ...with our clients to provide quality home care services. This is a... ...scheduled follow up telephone calls and home visits with clients to...CustomerQualityWork at officeFlexible hours
- ...Maximus is currently hiring Customer Service Representatives to join our team! This position is... ...project by providing customer care and benefit enrollment... ...Schedule Details Our call center is open from 8 AM - 6:30... ...established guidelines Meet Quality Assurance (QA) and other...CustomerQualityFull timeTemporary workCurrently hiringRemote workHome officeMonday to FridayShift work
- ...partner of choice for leading law firms,... ...troubleshooting to resolve customer issues. Advise on... ...Monitor day‑to‑day quality and production goals... ...Assist in managing team workload; ensure... ...Oversee Customer Care Representative schedule... ...Knowledge of contact center industry and best...CustomerQualityFlexible hours
- ...set by the company and/or our customers. Supports and supervises... ...to successfully provide high-quality care. Maintains assigned home(s)... ...direct supervisor and clinical team to ensure proper clinical actions... ...accordance with their person-centered plans. Education &...CustomerQualityFor contractors
- ...Lead Patient Care Assistant Job Description Unique opportunity... ...people to join our team! We remain driven by... ...value of excellence in quality care for all and... ...will participate in on-call after hours. The Lead... ...line, but by helping its customers. ~ Equal Employment...CustomerQualityShift work
- ...Home Care / Hospice Coordinator Make a Meaningful... ..., physicians, and care teams regarding home care and... ...Participate in quality improvement initiatives... ...care, care coordination, customer service, sales/marketing... ...Meaningful, patient-centered work supporting safe and...CustomerQualityLocal area
- ...Care Coordinator Our client, a Retail Pharmacy company, is looking... ...Medical Appropriateness and Quality of Care: Using holistic... ...the members' Child and Family Teams. Identifies and escalates quality... ...action. Educates/empowers customers to ensure compliance, satisfaction...CustomerQualityLocal areaImmediate start
$21.1 - $40.9 per hour
...by passionate colleagues who care deeply, innovate with purpose,... ...accountable and prioritize safety and quality in everything we do. Join us... ...the members' Child and Family Teams. o Identifies and escalates... ...future. Our teams reflect the customers, patients, members and...CustomerQualityHourly payFull timeTemporary workLocal areaImmediate startRemote workMonday to Friday$21.1 - $40.9 per hour
...by passionate colleagues who care deeply, innovate with purpose,... ...accountable and prioritize safety and quality in everything we do. Join us... ...the members' Child and Family Teams. Identifies and escalates... ...future. Our teams reflect the customers, patients, members and...CustomerQualityHourly payFull timeTemporary workLocal areaImmediate startRemote workMonday to Friday$17.5 - $18.5 per hour
...Provides copier maintenance and/or repair of customer site equipment. May also perform bindery... .../hospitality, file services, call center representative, and reception. The role... ...copiers are working properly, checks for quality via daily inspections, clears paper jams...CustomerQualityFull timeTemporary workWork experience placementNight shift- ...maintenance and/or repair of customer site equipment. May also perform... .../hospitality, file services, call center representative, and reception... ...properly, checking for quality via daily inspections. Clears... ...Augment your education with team member tuition assistance programs...CustomerQualityTemporary workWork experience placementFlexible hoursNight shift
$13 per hour
...Stanley Steemer Remote Customer Service Representative Stanley Steemer is a fun, hands-on, team-oriented company. We are looking... ...service representatives for our call centers. Training starts at $13/... ..., Inc. hires the highest quality individuals to serve our customers...CustomerQualityRemote jobHourly payWeekly payFull timeTemporary workWork from homeFlexible hours$40k - $52.3k
...Become a part of our caring community As a... ...intake for all calls from patients, pharmacies... .../operational/customer support/... ...work expectations, quality standards, priorities... ...Technician OR call center experience in a pharmacy... ...: CenterWell is a leading healthcare...CustomerQualityFull timeTemporary workApprenticeshipWork at officeRemote workWork from homeHome officeMonday to FridayShift work- ...maintenance and/or repair of customer site equipment. May... .../Hospitality, file services, call center representative, and reception... ...working properly, checking for quality via daily inspections. Clears... ...: If you are seeking a team driven by passion and purpose...CustomerQualityTemporary workWork experience placementWorldwideFlexible hoursNight shift
$75k - $80k
...Care Coordinator/ADON After spending 14 years in... ...residents but for the team members as well. From day... ...they impact residents' quality of life. Arrow is a... ...tasks and rotating on-call Come join our team at... ...that provides exceptional customer service and quality care...CustomerQualityDaily paidFull timePart timeReliefLocal areaImmediate startShift work- ...Position: Account Representative (Call Center) – Contract Are you a recent... ...is your chance to join a leading investment banking firm and gain... ..., financial services , or customer support is a plus ✔ Preferred... ...related to accounts Deliver high-quality, accurate, and efficient...CustomerQualityPermanent employmentFull timeContract workInternship
- ...VortexWorks provides customer-experience and support solutions for nationally... ...customer-service or sales calls (inbound and outbound).... ...Meet performance goals for quality, response time, and satisfaction... ...years of customer-service, call-center, or sales experience ~ Previous...CustomerQualityFor contractorsWork experience placementRemote workFlexible hours
- Dr. Mylissa's Medical Boutique seeks a Call Center Supervisor to lead a remote team of specialists in delivering high-quality patient service. The role involves monitoring performance... ...candidates will have at least 5 years of customer service experience and strong leadership...CustomerQualityRemote job
- ...credit processing Insurance follow up Customer service in a call center setting Self‑pay collections Claim... ...Performance meets department standards for quality assurance, teamwork, customer service... ...conflicts independently and within a team, and appropriately escalate to upper...CustomerQualityShift workDay shift
- ...for a Nurse Practitioner or Physician Assistant to join their team in Powell, Ohio. In this role, you'll provide comprehensive patient... ...assessments and collaborate with physicians to ensure high-quality care in an outpatient setting. The ideal candidate will possess a Master...Quality
$22 per hour
...Dispatcher/Scheduler/Quality Control 9am - 5pm ($22.00/hr) We are looking... ...a fast-paced environment Is a team player Takes initiative and... ...Manage a high volume of phone calls Schedule multilingual... ...Has a high school diploma and customer service/dispatch experience Types...CustomerQualityWork experience placementWork at officeFlexible hours$169.22k - $253k
...Key Responsibilities Lead the analytical sciences... ...Process Development, Quality Control, Quality Assurance, Regulatory teams. Drive analytical readiness... ...long-term impact to customers, patients, employees,... ...contact Otsuka's call center at: (***) ***-****. If you...CustomerQualityContract workTemporary workLocal areaFlexible hours$24.5 per hour
...Lead Field Technician The Lead Field... ...business operations and customer satisfaction. This... ...will also monitor quality, training and day-... ...Staff, Warehouse, Call Center and other Support... ...maintenance and care is performed... ...conflict and resolve team member issues effectively...CustomerQualityTemporary workSummer workWork at officeLocal areaRemote workFlexible hoursNight shiftWeekend work- ...Customer Service Associate The Intelligent Services... ...Associate will leverage call center experience serving as a... ...change, and working in a team environment.... ...compliance and adhere to quality standards to reduce operational... ...Education and Care Services ~ Former Transaction...CustomerQualityWork at officeRemote workShift work
- ...delivering exceptional customer experiences while building... ..., high-performing teams. As a small-to-mid-sized... ...vendors to ensure high-quality services are delivered... ...ticket resolution, and call center indicators Manage complex... ...to hire, coach, lead and develop. Qualifications...CustomerQualityFor contractorsWork at officeRelocation
- ...Member activity that results from Member calls, e-mail, and Internet activity. Duties... ...lending staff as needed to ensure timely and quality Member service Assist other MSRs and... ...and experience Prior experience in a customer service role Strong organizational...CustomerQuality
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