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Call Center Team Lead: Customer Care & Quality

Garden City Group, LLC

Garden City Group, LLC in Dublin, Ohio is seeking a Customer Care Representative to assist with issue resolution and monitor team performance. The ideal candidate will have a strong background in communication and customer service while being adaptable to changing needs. This position requires proficiency in Microsoft Suite, the ability to work independently, and experience in the contact center industry. Additional responsibilities include overseeing schedules and ensuring quality standards. #J-18808-Ljbffr Garden City Group, LLC

Vacancy posted 1 day ago
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