Marketing Manager, FirstService Energy

Description FirstService Energy is the trusted energy advisor and an affiliate of FirstService Residential. We deliver customized, cost-effective energy solutions including energy purchasing, efficiency programs, and data services to help reduce costs and carbon emissions for residential communities nationwide. Our work supports boards and property managers in achieving regulatory compliance, energy efficiency, and long-term sustainability goals. Job Overview FirstService Energy is seeking a Manager of Marketing & Communications to lead and evolve our marketing and communications function. This role is ideal for a strategic, hands‑on leader who thrives at the intersection of storytelling, brand strategy, and people management. You will own and guide internal and external communications efforts, shape content strategy across multiple channels, and partner closely with senior leadership and enterprise marketing teams to amplify our message and support business growth. Your Responsibilities Lead Marketing & Communications Strategy Develop and execute marketing and communications strategy aligned to business goals; advise leadership and translate complex initiatives into clear messaging. Content Development & Execution (Hands‑on) Own content strategy and creation across channels (web, intranet, email, sales, presentations), including messaging frameworks, writing/editing, and research. Ensure quality, consistency, and brand alignment while managing an integrated content calendar. Drive Internal Communications Lead internal communications strategy and channels; support engagement, change management, and leadership messaging. Manage and Develop the Team Manage Internal Communications Lead; set goals, provide feedback, and drive performance and team effectiveness. Grow Digital & Social Media Presence Lead social strategy (LinkedIn), oversee content and community management, and optimize performance based on insights. Measure, Report & Optimize Define KPIs, track performance, and provide insights to leadership for continuous improvement. Support Events, PR & Special Projects Support events, PR, and thought leadership initiatives; contribute to planning and special projects. Skills & Qualifications Bachelor’s degree in journalism, business, English, marketing, communications, advertising, or related field. 2+ years of progressive experience in marketing and/or communications, including people leadership. Demonstrated success developing and executing multi-channel communications strategies. Exceptional writing, editing, and editorial judgment skills. Strong experience with social media platforms, analytics tools, CMS systems, and email marketing platforms. Ability to manage multiple priorities in a fast‑paced, collaborative environment. Confident communicator with the ability to influence stakeholders at all levels. Experience with project/task management tools (Click‑up a plus), SharePoint, marketing platforms (HubSpot a plus), and strong knowledge of Microsoft Office. Experience with graphic design, video, or multimedia production. Strong working knowledge of Excel. Ability to use AI to research and synthesize information. Travel Work may involve traveling and/or driving to other company office(s) or event locations. What We Offer As a full‑time associate, you will be eligible for full comprehensive benefits, including your choice of multiple medical plans, dental, vision, life insurance, short‑term and long‑term disability, legal, identity theft, and pet insurance. You will also be eligible for company‑paid life insurance and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, tuition reimbursement, and a 401(k) with a company match. Compensation range: $65,000 - $85,000, annually. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job‑related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel View email address on click.appcast.io. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at View email address on click.appcast.io; we will respond in accordance with Local Law 144, within 30 days. #J-18808-Ljbffr