Help Desk Manager: Lead IT Support & Incident Management
ViziRecruiter
A leading commercial truck dealership group in California seeks a Help Desk Manager to lead team operations and enhance IT support services. Candidates must have a Bachelor’s degree in a relevant field and strong technical support management experience. This role requires advanced knowledge of ITSM systems, Windows OS, and the ability to communicate effectively with both technical and non-technical staff. Join us to create a productive work environment with competitive benefits. #J-18808-Ljbffr ViziRecruiter
- ...enterprise-wide customer and technical support. This role involves troubleshooting applications, managing service tickets, and leading support efforts. Ideal candidates will have... ...skills and experience with IT incident tracking software such as ServiceNow. The...Suggested
- The State of California seeks an Information Technology Supervisor II to oversee IT field support staff across various locations including Northern California and major cities. The role requires planning and directing daily operations, monitoring service levels, and ensuring...SuggestedRemote work
- ...Discounts Direct Deposit Summary The IT Service Desk Manager oversees all IT Service Desk staff and... ...identification, prioritization, and resolution of incidents, as well as the monitoring, tracking... ...by giving in-person, hands‑on support to end users when necessary. Essential...Suggested
$133.3k - $166.6k
Naughty Dog in Santa Monica, California, is seeking an IT Support Services Lead to oversee end-user support services across the studio. This role not only leads the support team but also ensures consistent service quality while partnering with leadership to deliver technology...SuggestedLocal areaRemote work- Toyota Arena is seeking a Venue Technology Supervisor to provide support for point-of-sale systems and IT-related matters during events. This part-time role requires a strong customer service focus and flexibility to work varying hours, including weekends and late nights...SuggestedPart timeNight shift
- A leading technology firm in California is seeking a Project Manager with extensive experience in IT project management. The ideal candidate will have a minimum of seven years of project management experience, with at least four years directing IT projects. A bachelor'...
- ...Develop and execute the IT operations and... ...enterprise-wide incident management, including escalation... ...service desk function, ensuring... ...times, high-quality support, and positive user... ...regulatory requirements. • Lead and mentor a team... ...unique feature helps candidates tailor...
- ...General Job Description The Help Desk Manager combines advanced... ...the Help Desk Manager leads Help Desk operations... ...collaborates closely with IT infrastructure teams... ...needs, streamline support processes, and uphold... ...accountability. Own and manage incidents and service requests...Temporary workWork at officeRemote workShift work
$89.6k - $100.4k
...Music Group. We are the world’s leading music company. In everything... ...world. We are hiring a Tech Support Manager who will provide day‑to‑day... ...Tech Support and Service Desk teams’ perspective and simplify... ...‑to‑day Tech Support tasks, incidents and escalations. Provide day...Summer workWork at officeImmediate startRemote workFlexible hours$133.3k - $166.6k
...we craft together. Naughty Dog is seeking an experienced IT Support Services Lead to oversee end‑user support services and support operations... ...support experience. What you will do: Lead, mentor, and manage the performance of the IT Support team, including contract...Contract workFor contractorsLocal areaRemote work- BoozDNA Technology seeks a capable IT Maintenance & Operations... ...options to extend). You will manage M&O services, oversee releases... ...compliance, and provide robust incident handling. The role includes capacity... ...plans with data deletion support at close. Experience in large-...Contract work
- ...company, is seeking experienced and compassionate Lead Humanitarian Response Case Managers to guide, support, and oversee a team of Case Managers during federally... ...skills. Completion of required FEMA ICU (Incident Command System) trainings is mandatory prior to deployment...Work at officeFlexible hoursShift work
- ..., they are seeking their first Customer Support Lead to build and scale their support function... ...grow. What You’ll Do Lead & Accountable Management: Manage a team of ~7 offshore customer... ...infrastructure, including comprehensive help centers and customer‑facing documentation...Work at office
$135k - $140k
Capio Group is seeking an experienced Lead IT Governance Analyst to provide essential IT governance support services, ensuring alignment with industry best practices. This is a full-time remote position with a competitive salary range of $135,000-$140,000. The ideal candidate...Remote jobFull time- Cybersecurity Incident Response Lead - Direct-Hire/FTE - Remote (UK Based) Position: Cybersecurity... ...events and following through with supporting remediation efforts post events within... ...SIEMs, IDS/IPS, DLP, and vulnerability management platforms. Strong organizational,...Local areaRemote workFlexible hours
- ...A consulting firm seeks a Facility Manager for operations support services in California. The ideal candidate will handle facility management for a high-traffic educational and training facility, ensuring efficient operations for approximately 14,000 users annually. This...
$135k - $140k
Lead IT Governance Analyst Capio Group is looking for an experienced... ...to provide IT Governance Support Services that are essential for... ...systems (e.g. project portfolio management). Generate reports comparing... ...having diverse perspectives helps to generate better ideas to...Full timeFor contractorsRemote workFlexible hours- ...physician-led, technology-powered oncology network seeking a Tech Analyst III to lead onsite IT operations for multiple California clinics. You will manage escalated tickets, provide superior user support, and mentor junior staff while aligning IT with clinical goals. The role...
- Aisles & Abroad Careers is looking for a reliable Customer Support Coordinator to provide client assistance remotely. This role requires strong communication and organizational skills, as well as the ability to handle multiple tasks independently. Key responsibilities include...Remote jobFlexible hours
- ...Travel Planners LLC is seeking a dependable Customer Support Coordinator to provide client assistance and manage support requests in a remote environment. You will... ...remote work environment and continuous support to help you grow. #J-18808-Ljbffr Professional Travel Planners...Remote jobFlexible hours
$30 - $35 per hour
...This position is an individual contributor, not a People Manager. Overview At Pacific Health Group, we are at the forefront... ...positively impact the communities we serve. Our Community Supports (CS) Program helps Medi-Cal members live more independently by addressing health...Hourly payTemporary workLocal areaMonday to FridayFlexible hours- TOMRA in California is searching for a Customer Support Center Manager Americas to lead service operations across the Americas. You will drive high-quality customer experience and manage various support teams, focusing on operational performance and service outcomes. The...
- ...Planning Careers is looking for a dependable Customer Support Coordinator to assist clients, manage support requests, and coordinate scheduling in a remote... ...supportive team. If you are detail-oriented and enjoy helping clients, we encourage you to apply today. #J-18808-...Remote job
- ...Executive Directors and Product Managers to manage cross-functional... ...and drive release readiness Lead the organization in measuring... ...and Supply Chain applications Support EBS Leadership Team, driving governance... ...10+ years of experience in IT Architecture and Development...
- ...manufacturing capabilities and our industry-leading portfolio of products that are... ...are looking for an experienced IT resource to support our Talent and Learning Management platforms, with strong hands‑on... ...Workday, and other HR systems. Help manage master data, new hire data...Temporary workRemote workFlexible hoursShift work
- Facility Manager | Operations Support Services [USAF0008007] Full-time... ...solutions based on industry-leading practices. ProSidian... ...| Business Process | IT Effectiveness |... ...and Human Capital. We help forward-thinking... ..., and stakeholders. Incident and emergency response...Full timeContract workTemporary workFor contractorsWork experience placementWork at officeLocal areaFlexible hours
- Stanford Health Care is seeking an APP Manager for the Cancer DSL, Ambulatory to provide operational leadership for advanced practice... ...staffing, ensuring APP compliance with regulations, and supporting evidence-based practices for quality care. The ideal candidate...
- ...is seeking an experienced Accounts Payable Manager to oversee the accounts payable function. In this fully remote role, you will lead a team, manage vendor relationships, and... ...contractors, performance-based incentives, and support for the mental health of our team. #J-1880...Remote jobFor contractors
- Job Description We are helping one of our clients, a cutting‑edge advanced... ...Technical Services Manager. The company’s product is changing... ...Technical Services Manager to lead the company’s team of robotic... ...technicians, providing guidance, support, and mentorship to ensure...
- Under Armour is seeking a full-time Store Supervisor in California to lead the store team, support daily operations, and drive results. The role involves coaching staff, analyzing sales trends, and ensuring store compliance. Applicants must have a high school diploma and...Full time
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